Arrigo Dodge Chrysler Jeep Ram Sawgrass

Excellent customer service. The manager Miguel is always doing a great job leading their team

Bought a 2024 Jeep Gladiator June and three and half months into ownership the check engine came on so I took it into the dealer to get it addressed, after a few days it was given back to me claiming it was fixed. A month later on Nov. 24 the check engine light came on again and was diagnosed with the same issue and that it was fixed after a couple more days. A wholeonth later Dec. 28th the vehicle stalled and left me stranded so I had it towed to the location in Margate and has been there ever since with no date of fix in sight, not only that but when I called the dealer in Sawgrass they said "Nothing we can do for you" take it up with Jeep and good luck. Stellantis has been reported for having many issues and if you want to have issues and inconveniences in your life go get a Jeep from this place and like the Jeep they will leave you stranded. Would never buy more recommend my worst enemy to buy from here. Buyer Be Aware!!!!

I received fantastic service that was quick and very professional. Overall a very good experience.

I had an 8:10 AM appointment. There was a greeter there to welcome me to start the process. Once checked in, Nicholas Mcanderson came out and followed up with my needs and expedited the paperwork. In 1 hour and 20 minutes I was on my way with everything taken care of.

Bob is always great to work with every time, we would not go anywhere else. Tthank you.

While I was excited about purchasing a 2020 Jeep Wrangler Unlimited Rubicon, my experience at the dealership was unfortunately typical and left me questioning whether I’ll go back to buying and negotiating online for future vehicles. I initially inquired about the Jeep via email and was told it had a "factory lift kit." Though I suspected this was likely inaccurate, I remained interested and drove roughly 100 miles to see the Jeep in person. Upon inspection, it was clear the Jeep had a cheap aftermarket Pro-Comp lift kit rather than the factory option. While this wasn't a deal-breaker for me, as I had plans to upgrade the parts later, it was disappointing to be misinformed. During the test drive, I was allowed to drive on a small, limited route, which didn’t provide a true sense of the vehicle's performance. At the time, I was in a bit of a rush as it was one of the few manual transmission Rubicons with the basic options I was seeking. I ended up making a deal and traded my 2014 Rubicon for the 2020 model. However, it wasn’t until I started the drive home that I noticed a major issue—the speedometer was significantly inaccurate. My phone’s GPS showed my speed was 8-10 mph slower than what the Jeep's speedometer was reading. This meant the odometer was also off, as the Jeep’s computer had not been updated after the lift kit and 37” tires were installed. As a result, the odometer reading is likely understated, and it's impossible to know the actual mileage. At this point, I’ve only had the Jeep for a few days, but this speedometer issue is by far the most egregious. The dealership also didn’t include a second key during negotiations, which was disappointing. Overall, I regret making the deal, and while I take ownership of my part in the process, I wish I had been more cautious and better informed. For anyone considering this dealership, I’d suggest being very thorough and asking plenty of questions.

I’ve had terrific experiences at arrigo sawgrass whenever I took my vehicle for service

Excellent service everyone willing to help due to a high volume of cars probably for the date

WOW! why cant all service be like Arrigo. Great experience and service. Jaylen was my service person and was so helpful, thank you!!

We have been working with Ashley for the past 4+ years. Her service quality has not faltered or changed. I’m grateful for her dedication to her job and the care she gives each individual customer. Every time we come in for service we are taken care of swiftly and even though she gets busy multi-tasking (because she is awesome) she takes the time to double check everything is ok. The few time things have happen out of her control she jumped right to solutions. Ashley is definitely an asset to this company and only reason we come back after our warranty has expired!