Reviews
It's the absolute best ,I've been coming to this
It's the absolute best ,I've been coming to this dealership for quite some time ,and still gets the same warm welcoming from the workers.!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very proficient professional and , never leads you on
Very proficient professional and , never leads you on about what’s needed for your vehicle. Promptly provides the necessary information to obtain a precise conclusion to the situation at hand.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bad bad bad horrible bad, they lied about some crack the
Bad bad bad horrible bad, they lied about some crack the windshield had we went at night and it was dark we couldn't see anything until next, I went to tell them about it and manager sucks as a manager he treated me badly!!!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Jalen was very courteous, personable, and friendly.
Jalen was very courteous, personable, and friendly. He even contacted the Infiniti body shop about my damage before I even asked him to. My maintenance was done super quick.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Too busy and unorganized.
Too busy and unorganized. Don’t lie about when the vehicle will be ready. And waiting an hour after paying is ridiculous. Obviously it wasn’t ready.
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
My experience was great, the whole staff was nice and
My experience was great, the whole staff was nice and professional. I would go back and recommend people about it.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The car was ready in the promised time.
The car was ready in the promised time. Ashley was very kind and very helpful.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
When, I first pulled up into the service center it was
When, I first pulled up into the service center it was very congested, with a lot of care reversing and moving about. It was very confusing as to where I should be to receive service. I eventually pull in and spoke to a service attendant. I was referred to ask for Nick McAnderson at first the attendant said he was busy but then Nick came out to assist me. We briefly discuss who referred me to him and then I told him the situation regarding my transmission service warning came on and he proceeded to tell me what this could possibly mean. We went inside to discuss further. Nick did a diagnostic on my Jeep and walked me through it. He was very knowledgeable, professional, and reassuring. I asked how long it would take to service the vehicle and I told him normally the wait wouldn't be a factor because I was working remote, however I had to go into the office for a meeting. He arranged shuttle service for me to go to the office and come back to pick me up after the meeting. That was such a god send. By the time I got back, Road Dog was finished and ready to go. It was an easy breezy transaction. Nick was excellent and took great care of me. I highly recommended Nick and Arrigo to my Jeep group because we all know sometimes dealership experiences can be awful. Nick really changed my view considerably.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nick was great.
Nick was great. Had service done. Got me a rental car for 3 days. X x
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
There was poor communication with the representative and
There was poor communication with the representative and myself. The service center had very poor time management. The process to change to batteries took 4 1/2 hours.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
