Reviews
Service Advisor Frank Perez is amazing!
Service Advisor Frank Perez is amazing! Communication is open and great! Repairs explained and completed in a time manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service Advisor Frank Perez is great!
Service Advisor Frank Perez is great! Communication is 100% and timely in repairs is very quick.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Warranty service advisor was very professional, Jaylen
Warranty service advisor was very professional, Jaylen Floyd .alos Service reception Manager John. Excellent customer support services.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Start/Stop battery changed, still not working.
Start/Stop battery changed, still not working. Battery complete loose, cold air intake loose, broken parts. Had to go back. They used now zip ties to secure the battery and refused to order the original parts. The rubber plug is ordered, have to go back in a week. Other broken parts they refuse to change.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Rudy was a pleasure to work with.
Rudy was a pleasure to work with. He solved the ECM problem without additional delay in my service repair
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The Service Adviser, Ruddy Hernandez demonstrates
The Service Adviser, Ruddy Hernandez demonstrates professionalism and exceptional customer service on a consistent basis. A positive experience at Arrigo.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Professional, everything happened on the time-line I was
Professional, everything happened on the time-line I was told. Tony went out of his way to do the paperwork himself for the rental car. He also was in contact with me on a daily basis to let me know everything was on schedule. Customer service has definitely improved at the dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nick has always been accommodating and professional.
Nick has always been accommodating and professional. I know that when I bring him my vehicle he is honest and always does the right thing for me. Arrigo is lucky to have him u see their employment.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sam is a great service advisor!
Sam is a great service advisor! He demonstrated exceptional professionalism throughout the service repair. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service.
Excellent service. Milot is very receptive and honest about everything. The business, numbers, and words align with the deal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
