Arrigo Dodge Chrysler Jeep Ram Sawgrass

Worst dealership in the area. They tricked me multiple times with some shady deals. Shame on me for falling for it with both my vehicles. Just be warned, they lie during the sales process. They underpriced my trade-in by $10k twice. Luckily I was able to sell one of them via CarMax. Then their finance person lied to me about EV credits, and only now when I was trying to file for my taxes this year did I notice he had lied (or realize he lied). They sold me a vehicle on a Sunday night, and the processing took forever, asking me to pick up the vehicle the following day. When I came back, they told me they didn't have the vehicle anymore, thinking they had it in a different lot but it was no longer there. Had to pressure them for 3 straight days and threatened to have my attorney engaged before they found a replacement in Daytona that they had to go pick up, which added 240 miles of driving to a brand new vehicle because they can't even keep track of their own inventory (or the sales personnel prefers to lie). They also filled incorrect paperwork with the finance company and submitted it as a used vehicle, and until this day they haven't corrected it. Please, do yourself a favor and stay away!

The staff was very courteous, the facility was very clean but mostly my service advisor Aasiyah was excellent.

Scheduling was a breeze. We did not have to wait to long to be attended to. The Service Advisor was very informative and treated us well. The service on the car was done promptly the car wash was appreciated.

INCREDIBLY SLOW! Made appointment for warranty repair and still had to wait 6 days for vehicle to be diagnosed. Asked what the benefit for making appointment time was and I was told it's just to speak with an advisor. Poor response! ANY advisor should be able to put information into system to begin a work order. When I was notified the radio repair was nearing completion and my truck was ready to be picked up, I asked about status of other issue that was discussed with advisor when truck was dropped of and the response was 'what other issue?'. Very unhappy that I had to call numerous times seeking an update rather than receive updates from my advisor on a regular basis since you had my vehicle for more than 30 days. I did receive 1 video update that was not for my vehicle. Really???? Definitely not the same dealership from when the Arrigo family owned it, sad.

Experienced an issue with my radio screen burned inside from Arrigo car wash after servicing.

They have really stepped their game up. Very friendly, efficient and keep you in the loop when servicing your vehicle.

Clean, helpful, friendly staff. Would recommend for any of your car buying and service needs

Great service fast customer service and kept me updated on my service. Service advisor Bob was great

They lied about a crash screwing up with my alignment. They lied saying that my assistant told them that my truck was pushing to the left before bringing the truck in. They told me for $900 I could add a control brace to fix the problem. Took it to another shop and they did a proper alignment and told me that whoever worked on your truck last(Arrigo) left the bolts and nuts loose underneath my truck. Horrible service department, they have no clue what they’re doing.

Ruddy is professional and courteous. Thank you for your speedy service. See you next time.