Arrigo Dodge Chrysler Jeep Ram Sawgrass

Car Buyers PLEASE BEWARE. This dealership is an absolute nightmare and easily this was the worst car buying experience I have ever had. If I could give zero stars, I would. I flew in from outside the mainland US to purchase a vehicle from Arrigo Chrysler Sawgrass, trusting that I was dealing with a professional operation. What a mistake. They gladly took my money, cashed my check, and promised everything was in order. Fast forward over two months, and the car I paid for is still sitting on their lot. I still haven’t received the title, after I’ve already paid for them to process it (one of the many fees charged) at the time of the sale. Worse yet, they’ve gone completely silent. No returned calls, no updates, no accountability. Routed to voicemails after being on hold for hours. It’s like once they got paid, they vanished. This isn’t just bad service, it’s shady and I’m one step away from taking legal action. To anyone thinking of buying from this dealership: PLEASE DON’T, especially if your vehicle is for export. They don’t know what they’re doing. If you do get to speak with someone, they’ll continuously transfer you to someone else. They’re unreliable, unresponsive, and clearly don’t care about their customers once they’ve secured the sale. I’m now left chasing down a title for a car I paid for months ago, and making payments on a vehicle I can’t even drive. I sold my previous vehicle, to purchase a Jeep, as our family is expanding and we needed a more sensible car for where we live. I can’t even take another trip back to their dealership now to see what’s going on in person, as I am too far along in my pregnancy to fly. I wish I listened to other negative reviews that I saw here, but I figured that the positive ones would outweigh the negative experiences that some people had, and I was woefully mistaken. Avoid Arrigo Chrysler Sawgrass at all costs. I wish I never purchased a vehicle from them, and if there’s a quick way to get a refund I will, and just go to another dealership with better practices. You’ve been warned. It doesn’t take this long to buy a vehicle or get a title. You’re better off buying from literally anyone else.

Samuel was great. Probably the easiest oil change I had in years from drop off to pick up.

Got in on time and got the job done while I wait in the nice waiting area

My service writer was incredible service was performed perfectly Will definitely be back in the future

Jared was a real professional and after multiple visits in different dealerships would recommend this one.

Very hospitable and efficient Very hospitable and efficient staff that deliver as promised. The waiting area and its surroundings were clean. Also, the Uber service was on time and courteous.

Amazing, delightful Kim was great and informative got us in and out earlier then expected she was amazing over all 10/10 made sure I was comfortable it was great

Exelent service no estress I really recommend buy you car in Arrigo Sawgrass with Mr Crespo

Been taking my jeep there for years since i bought it. Great service every time

The dealership provided excellent service. The service advisor was attentive and knowledgeable. The cafe inside was phenomenal!