Elite Car Outlet

Elite Car Outlet of Elmhurst IL Made the situation right and issued a full refund. Apologies where made and I will write it off as a mistake made and lessons learned. Thank you everyone for the help.

Bought a 2000 Solara Convertible to be a second fun car for summer. When going to ANY car dealership, assuming they will try to screw me is the default. So I went in to this used-car-only dealership preparing for the worst. The car was fairly priced, given the used car market (in 2021) and buying a convertible in the middle of summer. Of course I didn't expect a 21 year old car to be perfect, but it was in far better shape than I expected. The car had a few minor problems that I pointed out as part of negotiations. The owner promised to fix them and did! After purchasing the car, a few problems came back and despite the car already being paid for, they took care of the issues. I am frankly shocked that a car dealer, let alone a used car lot (that to be honest looks tired and run down) is run by decent people with integrity don't just spout crap to make the sale, but actually follow through on promises - even after the check has cleared the bank. I have since stopped back several times, just to visit and the owner I've med (Ted) and his employees are terrific, genuine people who really do make every effort to help people with limited budgets get vehicles that will meet their needs.

Everyone here was friendly and made me and my girlfriend feel like family. And where most dealerships make promises, they actually make the promises happen. They will be my go-to place for my next purchase.

Saw a car on here, and had a great car fax history, it was older and higher milage but was looking to get away from a big loan. Called and made an appointment to test drive, the car was ready when I arrived, Went out on my own for a test drive on my own and came back, they offered a great deal for a trade in and were really nice, not pushy. Even tried to get me a better trad offer to help me out. In the end I choose not to get a used car at this time until I have more cash vs. using a loan. Nice dealer! Only downside is parking availability, probably easiest to street park(rt 83) along the curb at the front of the business so your not worrying about blocking the two main lanes to the back. If possible it would be neat to have some dedicated customer parking with signs, but overall great prices!!

I was looking for a car on a budget. Living in Monroe Wisconsin there isn't a lot of options for low budget cars. So i jumped on cars.com and began my search. Put in a radius and began searching. I had to get out to 100 mile radius to find anything in my budget. my options were basically Milwaukee or Chicago land. I found a nice camry at Elite Car Outlet. Having a poor experience in Milwaukee I decided to look in the Chicago area and I'm so glad I did. I called after they opened and got Ted on the phone, who happens to be the owner, and asked a simple question what can you tell me about the car that the pictures don't tell me. I told him I lived in Monroe and it was about a 2 hour drive to get there and I really didn't want to waste my Saturday and all the gas to drive down there and it have some issue that would be a deal breaker. Without hesitation Ted told me he had not had the opportunity to drive that car yet, so he asked to put me on hold so he could go out and gave it a good once over. When he got back on the phone he informed me that all the basics were working, windows, sunroof, a/c, horn, ect. So I told him I would like to come in and check it out, Ted said I'll put it on hold, we will treat it as sold untill you get to come and drive it and make a decision, he also answered my questions about being from Wisconsin and buying in Illinois. He gave me he full run down and I was on my way! Upon arriving he greeted me outside personally, and they were very busy at the time. He walked me to the car asked for my license and got a plate to get me driving right away. The car was everything I was looking for and needed. So the deal was done. Ted and his crew there are all great hard working and above all honest! Absolutely no pressure environment, it felt more like going to a friends house to buy a car, only he has hundreds of cars there to check out. By far the most laid back enjoyable buying experience I have ever experienced! Aside from that Ted has cars of all budget ranges, I bought a 2001 Toyota Camry which is what was in my range and fit me needs, but he also had Hondas, Minis, BMW, Super Duty Trucks, so this is quite possibly a one stop shop to find your next car. I know when things settle for me and I'm not in such a pinch I will be visiting Ted again to get my next vehicle which will be newer and a higher budget purchase. Thank You Ted for being a great, kind, down to earth, strait shooting, honest guy! Hard to find in this world these days and even more hard to find in the auto sales world!

I loved my car buying experience here. Before coming in, it’d be a good idea for you to know what kind of car you want to buy (i.e. research their selection instead of just walking in with a budget). I personally knew the car I wanted, so as soon as I visited I just told them the one I was interested in. They let me test drive it and were really detailed on the maintenance that had been done. So I bought my car in cash, and the process was extremely simple, especially for this being my first car and coming in alone. Thanks to the people here for being so helpful! :D