Reviews
Very happy with the car and dealership. Ian was great to work with and very accommodating.
Very happy with the car and dealership. Ian was great to work with and very accommodating.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It’s fantastic to learn you’re happy with your used Ford and found our staff accommodating during your visit. We appreciate your kind words and the five-star rating. Please reach out if you need any assistance down the road.
I recently purchased a McLaren 600LT from HyperCars (1212 E Spring xx, New Albany, IN 47150) and had an outstanding experience from start to finish. Ian was my salesperson and deserves high praise — knowledgeable, professional, patient, and genuinely enthusiastic about Mcarlens without ever being pushy. I elected not to take a test drive, but Ian made sure I fully understood the car’s features and condition, provided detailed photos/documentation, and answered every question promptly. The 600LT was immaculate and exactly as described; the team handled all paperwork and financing smoothly and transparently, with no last-minute surprises. Communication was fast and clear throughout, and Ian followed up after delivery to ensure everything was perfect. Highly recommend HyperCars — ask for Ian. Five stars.
I recently purchased a McLaren 600LT from HyperCars (1212 E Spring xx, New Albany, IN 47150) and had an outstanding experience from start to finish. Ian was my salesperson and deserves high praise — knowledgeable, professional, patient, and genuinely enthusiastic about Mcarlens without ever being pushy. I elected not to take a test drive, but Ian made sure I fully understood the car’s features and condition, provided detailed photos/documentation, and answered every question promptly. The 600LT was immaculate and exactly as described; the team handled all paperwork and financing smoothly and transparently, with no last-minute surprises. Communication was fast and clear throughout, and Ian followed up after delivery to ensure everything was perfect. Highly recommend HyperCars — ask for Ian. Five stars.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It’s wonderful to hear your McLaren 600LT buying process was seamless and transparent from start to finish. We’re glad our team’s knowledgeable, patient approach and clear communication met your expectations; enjoy every mile, and thank you for recommending us.
Incredibly easy to work with. Very willing to allow independent inspection. Communication was always prompt and helpful. Not a single thing that I would change about the encounter.
Incredibly easy to work with. Very willing to allow independent inspection. Communication was always prompt and helpful. Not a single thing that I would change about the encounter.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for trusting us with your Subaru WRX STI purchase. We’re glad our prompt communication and support of the independent inspection met your expectations. Enjoy your new ride.
Worked with me and flexible on my modified vehicle value. Valued my car above its KBB used value because of quality modifications and my records. Fair trade price and fair price for the purchased car. Car was in the exact condition as advertised. They make the deal quick and easy. Would sell to and buy from again.
Worked with me and flexible on my modified vehicle value. Valued my car above its KBB used value because of quality modifications and my records. Fair trade price and fair price for the purchased car. Car was in the exact condition as advertised. They make the deal quick and easy. Would sell to and buy from again.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you sharing that our team recognized your BMW’s modifications and records when valuing the trade above standard guidelines. We’re glad the pricing felt fair and that the vehicle arrived in the condition you expected. It’s wonderful to know you found the process efficient and would work with us again.
Scammers don’t go to this place they make you pay $5000 to put car on hold while they do your paper work they say that payment goes to down payment but if you decide you don’t want to go ahead with the purchase the keep you money I got robbed from them avoid this place
Scammers don’t go to this place they make you pay $5000 to put car on hold while they do your paper work they say that payment goes to down payment but if you decide you don’t want to go ahead with the purchase the keep you money I got robbed from them avoid this place
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for your review, Yazmin. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
I asked for my money back for a car i didnt purchase and sales representative said that wasnt refundable so explain to me how $5,000 to just put car in website on hold saying the $5,000 is going towards downpayment how is it ok for your dealership to keep it if i didnt make the purchase. Also he had said it was $1,000 at first but then said it was his mistake that it needed to be $5,000.
I worked with Ian. This was my first exotic car (McLaren) and first time purchasing a car from another state. Ian was AMAZING. I bet you I could call him right now, and he would answer. He made the process easier than when I would buy vehicles in person. I did experience two issues. Issue one: I took delivery of my car on Jun 13th, and on Jun 14th, boom, check engine light for P0420. cat below threshold. I informed Ian, and he stated, "I will see what I can do to help". I honestly didn't expect anything from the dealership, but was ready for the standard well its sold as is. While we waited on that answer to come in i headed over to the DMV to get plates for the car. Whoever put the paperwork together forgot to add some pages, preventing me from registering the vehicle. I called Ian and he was able to contact someone at the dealership and get me the documents I needed while I was still at the DMV. Now about that check engine light, I got the car to a McLaren tech and was able to bore and see the catalytic converter was done for. I sent the repair quote to Ian per his request on June 30th. On July 7th I had a good faith check from HyperCars. I was so surprised!! Not only will Ian take good care of you but HyperCars will do everything to make things right. Now, full transparency it wasn't in the full amount but that wouldn't be fair to them to foot the entire bill as well. Just bad timing no check engine lights when it left the dealership. So amazing they did anything at all. When its time to get into another McLaren ill be back to HyperCars. Just referred a buddy of mine to Ian as well.
I worked with Ian. This was my first exotic car (McLaren) and first time purchasing a car from another state. Ian was AMAZING. I bet you I could call him right now, and he would answer. He made the process easier than when I would buy vehicles in person. I did experience two issues. Issue one: I took delivery of my car on Jun 13th, and on Jun 14th, boom, check engine light for P0420. cat below threshold. I informed Ian, and he stated, "I will see what I can do to help". I honestly didn't expect anything from the dealership, but was ready for the standard well its sold as is. While we waited on that answer to come in i headed over to the DMV to get plates for the car. Whoever put the paperwork together forgot to add some pages, preventing me from registering the vehicle. I called Ian and he was able to contact someone at the dealership and get me the documents I needed while I was still at the DMV. Now about that check engine light, I got the car to a McLaren tech and was able to bore and see the catalytic converter was done for. I sent the repair quote to Ian per his request on June 30th. On July 7th I had a good faith check from HyperCars. I was so surprised!! Not only will Ian take good care of you but HyperCars will do everything to make things right. Now, full transparency it wasn't in the full amount but that wouldn't be fair to them to foot the entire bill as well. Just bad timing no check engine lights when it left the dealership. So amazing they did anything at all. When its time to get into another McLaren ill be back to HyperCars. Just referred a buddy of mine to Ian as well.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It’s wonderful to hear that our team made your first out-of-state McLaren purchase smooth and helped sort the paperwork at the DMV. We’re glad we could assist when the check engine light appeared and offer support toward your catalytic converter repair. We appreciate your referral and look forward to helping you again whenever you’re ready for another McLaren.
Very expert! Quick and painless with absolutely no "used car salesman" vibes. Solid team of professionals.
Very expert! Quick and painless with absolutely no "used car salesman" vibes. Solid team of professionals.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It’s wonderful to hear our team made your BMW purchase smooth and straightforward. We’re glad you felt no pressure and appreciated the professional approach. Enjoy your BMW and feel free to reach out if you need anything else.
Ian made the process so easy. I was able to do everything over the phone, get financing, and get the car shipped to me in Ohio. Would definitely buy again from Hyper Cars.
Ian made the process so easy. I was able to do everything over the phone, get financing, and get the car shipped to me in Ohio. Would definitely buy again from Hyper Cars.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing how straightforward the phone purchase and financing process was. We’re glad your Tesla Model X arrived safely in Ohio. We look forward to serving you again in the future.
Second Porsche 911 purchased from HyperCars in New Albany, IN and we’d do it again without hesitation. When we traded up to a newer 911, Conner personally took care of us and couldn’t have been a more smooth transaction. If you’re searching for a Porsche, Ferrari, Lamborghini, exotic car, luxury sports car, or high-end performance vehicle near Louisville, KY - stop here first. HyperCars has the inventory, the expertise, and the people who actually care about getting the deal right. Highly recommend.
Second Porsche 911 purchased from HyperCars in New Albany, IN and we’d do it again without hesitation. When we traded up to a newer 911, Conner personally took care of us and couldn’t have been a more smooth transaction. If you’re searching for a Porsche, Ferrari, Lamborghini, exotic car, luxury sports car, or high-end performance vehicle near Louisville, KY - stop here first. HyperCars has the inventory, the expertise, and the people who actually care about getting the deal right. Highly recommend.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing us again for your second Porsche 911 purchase and for noting how effortless the trade-up process was. We’re glad our inventory and expertise met your expectations. We appreciate you recommending us to fellow performance car enthusiasts near Louisville.
Ian was professional, quick to respond, and knowledgeable. Brandon in finance was quick to get the paperwork ready. There was a small issue with the seatbelts-car was missing one. Justin and Ian were quick to take care of the issue. The replaced the belts asap. Hypercars is one of the most helpful and professional dealerships. I have been in my fair share as I have owned over 40 cars - expensive habit. We will be back. Thank you for your hospitality and kindness.
Ian was professional, quick to respond, and knowledgeable. Brandon in finance was quick to get the paperwork ready. There was a small issue with the seatbelts-car was missing one. Justin and Ian were quick to take care of the issue. The replaced the belts asap. Hypercars is one of the most helpful and professional dealerships. I have been in my fair share as I have owned over 40 cars - expensive habit. We will be back. Thank you for your hospitality and kindness.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It’s great to hear our team handled the finance paperwork swiftly and replaced the missing seatbelt in your used Nissan 370Z. We appreciate your feedback about our friendly service and professional approach. We look forward to your next visit.