Reviews
After I purchased two cowl panel sides for my '18
After I purchased two cowl panel sides for my '18 Forrester for under $20, Jerad Pintz installed them, corrected the positioning of a wiper blade and put a TV Subaru frame behind my front license plate (all complimentary! with a good attitude. Thanks!!
After I purchased two cowl panel sides for my '18
After I purchased two cowl panel sides for my '18 Forrester for under $20, Jerad Pintz installed them, corrected the positioning of a wiper blade and put a TV Subaru frame behind my front license plate (all complimentary! with a good attitude. Thanks!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I can’t say enough about the kindness and professionalism
I can’t say enough about the kindness and professionalism of Treasure Valley Subaru. They went above and beyond for my 83 year old father, even though they knew he wouldn’t be purchasing a new vehicle from them. They were quick to help us by taking in his vehicle to sell, and they even offered to remove a special hand-control device he had installed — and give it back to us so we could possibly sell it. Their team was incredibly thoughtful, efficient, and respectful throughout the whole process. It’s rare to find a business that leads with such genuine care for people, not just sales. We are truly grateful and highly recommend them!
I can’t say enough about the kindness and professionalism
I can’t say enough about the kindness and professionalism of Treasure Valley Subaru. They went above and beyond for my 83 year old father, even though they knew he wouldn’t be purchasing a new vehicle from them. They were quick to help us by taking in his vehicle to sell, and they even offered to remove a special hand-control device he had installed — and give it back to us so we could possibly sell it. Their team was incredibly thoughtful, efficient, and respectful throughout the whole process. It’s rare to find a business that leads with such genuine care for people, not just sales. We are truly grateful and highly recommend them!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I love this review, Ace. We are blessed to know you! Rob Studebaker Treasure Valley Subaru
After submitting some basic info on the website, Tanner
After submitting some basic info on the website, Tanner reached out immediately. I had a busy week so I received a few more messages before I had the time to call back. I did and he was super friendly, answered some questions, and made an appt for me to come in and look for a new Subaru and see about trading in my old one. I already knew pretty much what I wanted but had questions and needed people who knew more than me. I was so very lucky to get Teya as my sales lady extraordinaire. She is new, not to the car game but to the sales floor and did an amazing job at finding any answers she didn’t know, learning from her coworkers along the way and for me, her great personality and presence helped me feel comfortable and we even had some fun! We didn’t find what I was looking for that first day but I left feeling I knew even more of what I wanted and overall it was a great day. Later that evening I got a call from Brennan who offered to assist in finding me the right car and invited me back in the following day to look at another option. Luckily Teya was working that day as well so the 3 of us test drove my car, they answered questions, and we chatted along the way. Tina hooked me up with snacks, Suby was my emotional support car buying dog, the best! I believe I met both Jake and Sam, both were super friendly and helpful. Ok- full disclosure, did they upsell me? Yeah, they sure did, but not so much that I feel regret, I loooooooove my new car. So good for them. I had my financing all set but they wanted to beat what my credit union could do. The paperwork of buying a car sucks. I hate it. But this was best case scenario. I spent a lot of time with JP and he was awesome. He explained everything to me and gave me the information I needed to feel confident moving forward. Now finally, I needed to go back just a week later to refinance. My credit union was able to beat their deal, to everyone’s surprise so I wanted to cancel some additional policies and rearrange some numbers. Nate figured out how to accommodate my schedule to come in right away over the phone and I worked with Lloyd to get everything changed. He was super helpful, efficient, and made everything easy and fast. Needless to say, I’m very happy with my experience and look forward to more great service when I bring my car in to have the service team keep it in great shape. One more thing, the best thing, Teya worked some magic and got 2 new soobies for my dogs! Now my husband, myself, and my two pups all have our Subarus and we all love them very much.
After submitting some basic info on the website, Tanner
After submitting some basic info on the website, Tanner reached out immediately. I had a busy week so I received a few more messages before I had the time to call back. I did and he was super friendly, answered some questions, and made an appt for me to come in and look for a new Subaru and see about trading in my old one. I already knew pretty much what I wanted but had questions and needed people who knew more than me. I was so very lucky to get Teya as my sales lady extraordinaire. She is new, not to the car game but to the sales floor and did an amazing job at finding any answers she didn’t know, learning from her coworkers along the way and for me, her great personality and presence helped me feel comfortable and we even had some fun! We didn’t find what I was looking for that first day but I left feeling I knew even more of what I wanted and overall it was a great day. Later that evening I got a call from Brennan who offered to assist in finding me the right car and invited me back in the following day to look at another option. Luckily Teya was working that day as well so the 3 of us test drove my car, they answered questions, and we chatted along the way. Tina hooked me up with snacks, Suby was my emotional support car buying dog, the best! I believe I met both Jake and Sam, both were super friendly and helpful. Ok- full disclosure, did they upsell me? Yeah, they sure did, but not so much that I feel regret, I loooooooove my new car. So good for them. I had my financing all set but they wanted to beat what my credit union could do. The paperwork of buying a car sucks. I hate it. But this was best case scenario. I spent a lot of time with JP and he was awesome. He explained everything to me and gave me the information I needed to feel confident moving forward. Now finally, I needed to go back just a week later to refinance. My credit union was able to beat their deal, to everyone’s surprise so I wanted to cancel some additional policies and rearrange some numbers. Nate figured out how to accommodate my schedule to come in right away over the phone and I worked with Lloyd to get everything changed. He was super helpful, efficient, and made everything easy and fast. Needless to say, I’m very happy with my experience and look forward to more great service when I bring my car in to have the service team keep it in great shape. One more thing, the best thing, Teya worked some magic and got 2 new soobies for my dogs! Now my husband, myself, and my two pups all have our Subarus and we all love them very much.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lots and lots of reasons for us to be grateful at Treasure Valley Subaru. THANK YOU!!! Rob Studebaker Treasure Valley Subaru
We have used the service department on several occasions
We have used the service department on several occasions and been very impressed with all of our experiences. We have used two different service writers, Ben and Rick and both were awesome. The techs do amazing work and the prices are very competitive for the valley. I would recommend them from everything to an oil change to engine replacement.
We have used the service department on several occasions
We have used the service department on several occasions and been very impressed with all of our experiences. We have used two different service writers, Ben and Rick and both were awesome. The techs do amazing work and the prices are very competitive for the valley. I would recommend them from everything to an oil change to engine replacement.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! I know we have the best service and parts department in the Treasure Valley. Our technicians are absolute professionals. See you soon! Rob Studebaker GM Treasure Valley Subaru The Idaho Center PreOwned Superstore and TreasureValleyTruck.com (all under one GIANT roof at Treasure Valley Subaru)
Dony made the purchase so simple.
Dony made the purchase so simple. But he really shined after the deal was done. Helping get shipping for my vehicle to RI!
Dony made the purchase so simple.
Dony made the purchase so simple. But he really shined after the deal was done. Helping get shipping for my vehicle to RI!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I know Dony will love this review, Bryan. ENJOY!!! Rob Studebaker Treasure Valley Subaru
Choose Treasure Valley Subaru for your car buying needs.
Choose Treasure Valley Subaru for your car buying needs. The staff are all friendly, helpful, and knowledgeable and helped me through the process of purchasing a car for the first time flawlessly. Bret Eshelman is an amazing human being and knows his stuff! Go there. You won’t be sorry!
Choose Treasure Valley Subaru for your car buying needs.
Choose Treasure Valley Subaru for your car buying needs. The staff are all friendly, helpful, and knowledgeable and helped me through the process of purchasing a car for the first time flawlessly. Bret Eshelman is an amazing human being and knows his stuff! Go there. You won’t be sorry!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bret IS an amazing human being and certainly exemplifies our core values at Treasure Valley Subaru. His son and father are local teachers and we love supporting teachers...and all that they do to help our kids. Thanks you Dawn! Rob Studebaker GM Tresasure Valley Subaru
I had a 9:30 appointment today for an oil and filter
I had a 9:30 appointment today for an oil and filter change and it took over an hour to get it done. Also they asked if I would like a free car wash and that never happened. Overall very poor service!
I had a 9:30 appointment today for an oil and filter
I had a 9:30 appointment today for an oil and filter change and it took over an hour to get it done. Also they asked if I would like a free car wash and that never happened. Overall very poor service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello Mike. I will be certain to address your concerns with the service manager, Brandon Maynard, and the parts manager, Jeremy Braadland. My name is Rob Studebaker, and you are always welcome to contact me with any and all concerns moving forward. This is not how we run our business at Treasure Valley Subaru, and certainly will not retain our very important client base if they are treated this way. I am sorry and hope you'd give us another chance. Rob Studebaker 208-475-3131
I have worked with Jeremy on 3 different vehicle
I have worked with Jeremy on 3 different vehicle purchases. I can’t express how great his customer services is. He is not over bearing to try and just sell you a vehicle he truly takes his time and makes sure you are happy and exited about every aspect of the sale. He is there from start to finish and ALWAYS follows up after the sale and makes sure you are happy. If anyone is in the market for a new Subaru or any pre owned vehicle I can say without a shadow of a doubt Jeremy will be you best option. Thankyou again sir for all you do!
I have worked with Jeremy on 3 different vehicle
I have worked with Jeremy on 3 different vehicle purchases. I can’t express how great his customer services is. He is not over bearing to try and just sell you a vehicle he truly takes his time and makes sure you are happy and exited about every aspect of the sale. He is there from start to finish and ALWAYS follows up after the sale and makes sure you are happy. If anyone is in the market for a new Subaru or any pre owned vehicle I can say without a shadow of a doubt Jeremy will be you best option. Thankyou again sir for all you do!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I have purchased 5 new cars from them over the last four
I have purchased 5 new cars from them over the last four years. Every single time has been amazing. The staff are truly outstanding!!!! I will only buy from them. They treat you like family!
I have purchased 5 new cars from them over the last four
I have purchased 5 new cars from them over the last four years. Every single time has been amazing. The staff are truly outstanding!!!! I will only buy from them. They treat you like family!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The family atmosphere is key to our commitment to customer enthusiasm. Thanks, John. See you soon. Rob Studebaker GM Treasure Valley Subaru
Customer service is amazing!
Customer service is amazing! Beautiful dealership. Everyone was so welcoming. My next purchase will be from there.
Customer service is amazing!
Customer service is amazing! Beautiful dealership. Everyone was so welcoming. My next purchase will be from there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We look forward to your next visit, Mika! Thank you for your thoughts. Rob Studebaker Treasure Valley Subaru
