Toyota of Gladstone

We had a great experience buying our car. Logan was very friendly, knowledgeable, and helpful.

Dusty was an amazing at giving us the service we needed, helped us out at anytime and day.

Dusty is professional, friendly, and helpful. He has gone above and beyond to make my first time buying a car as enjoyable as possible. He has continued to answer my questions and ensure that I am getting the most out of my new vehicle.

We had great service. The whole process of buying our new car was very easy.

Easy to deal with and very accommodating. I gonna recommend it for sure to my friends.

n October 2023 I purchased a 2010 Audi Q5 from Toyota of Gladstone with the expectation that the vehicles undergo thorough inspections before being sold. Unfortunately, my experience has been nothing short of disappointing, and I feel compelled to share my story to caution potential buyers. Upon purchasing the Audi Q5, I was assured that all vehicles at Toyota of Gladstone undergo proper inspections to ensure their reliability. However, just one month after the purchase, my car left me stranded at a gas station when it refused to start. The subsequent visit to a mechanic revealed several critical issues, including a failing starter, a leaking oil pan gasket, and codes indicating a failing fuel pump. The total cost for these repairs amounted to a staggering $2500. When I reached out to Toyota of Gladstone seeking assistance or, at the very least, a thorough inspection of the vehicle, I was met with disappointing responses. I was informed that the vehicle was sold "as is," and the dealership expressed no willingness to take responsibility for the issues I encountered. They refused even to assess the vehicle or consider contributing to the necessary repairs. This experience has left me deeply unsatisfied and frustrated. Not only do I now find myself owing over $10,000 on the vehicle, but I am also burdened with an additional $2500 in repair costs that should have been addressed before the sale. It is disheartening to witness a dealership prioritize its profit margins over the satisfaction and trust of its customers. I strongly caution potential buyers against purchasing from Toyota of Gladstone. The lack of accountability and unwillingness to stand by their products raises serious concerns about their commitment to customer satisfaction. Based on my experience, I would advise exploring other dealerships that prioritize transparency, thorough inspections, and customer support.

I deal with dealerships on daily basis. This was my first experience with Toyota of Gladstone and it was the best. From the beginning to the end, top notch. I felt no pressure at all, Dan was amazing and very professional at every point. Keep in mind I shopped all around Oregon and Washington, Toyota of Gladstone had and has the best selection and lots of vehicles to choose from.

Nick is one of the best salesmen I’ve worked with. Super knowledgeable and not pushy.

Easy to work with. Both sales and service delivered as promised. Would use them for future purchases.

Thank you so much for your help getting my new car you guys made it easy thanks you Manuel,