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Toyota of Gladstone

(8,295 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(8,295 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

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Bradley made the buying process stress-free, flexible,

Bradley made the buying process stress-free, flexible, and treats you like a customer (rare in this current market). Toyota of Gladstone was the first dealership that felt welcoming and refreshing. Due to a crash, I had to look at car options in this crazy car market. I had been to numerous car dealerships and kept feeling pushed and pulled to buy something I didn’t feel comfortable with. The car I wanted wasn’t readily available at any Toyota dealership in my area, and most salespeople I talked to haven’t even been inside one yet. I saw a listing for the Prius I was looking for and got connected with Bradley at Toyota of Gladstone. It was one of the first times I felt that a car salesperson was asking about what I was looking for and why. Bradley kept amazing communication and moved his schedule around to accommodate me. Another customer had decided that they didn’t want the same type of Prius I wanted, so Bradley called me right away and set up signing for the next day. I honestly felt that he pulled strings to support me as a customer and not just a sale that he wanted to push. Toyota of Gladstone is a very inviting dealership site. It felt welcoming and I was stress free throughout the entire process. Mr. Davis is a fantastic balance of showing support and asking questions that helped to guide a great experience throughout the car sales process. Other car salespeople at other dealerships seemed to try to pander to me and Bradley had authenticity and professionalism. It may seem over the top to point out these qualities, but out of all the other Toyota dealerships I went to, this was the first where a dealer was working for my needs instead of their quota. Financing was smooth and Mr. Muni was great to talk with and helped to support Don’t let car salespeople push you around and tell you what you want. Don’t feel like dealers have all the power and won’t negotiate with you. Spend an evening with someone at Toyota of Gladstone and you will be heard and accommodated for. I’m looking forward to my next visit and love my new car!

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  • Overall experience 5.0
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Dealer response

Austin, we really appreciate you taking your time to share about your experience working with Bradley Davis!

Eric was kind, considerate, and worked hard helping us

Eric was kind, considerate, and worked hard helping us find a car in budget. We were very grateful for his help. He is fast and will make fun jokes while trying to find the car you want. He will also let you know in all honesty what to expect when purchasing certain vehicles. He is very helpful and I super recommend going to him for help finding a car(:

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Dealer response

We appreciate your business, and your five-star review!

Good spot was in and out in under 2 hours and they

Good spot was in and out in under 2 hours and they actually had what they said on the website

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Dealer response

Thank you!

Bobby was knowledgeable, empathetic, proactive and

Bobby was knowledgeable, empathetic, proactive and supportive throughout the process. We landed on a vehicle that was right for us thanks to his efforts. He was aptly supported by the rest of the crew on Gladstone Toyota that made the process a breeze in today's vehicle purchase market. So glad we made the drive and would highly recommend!

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Dealer response

Archie, thank you very much for your business! We appreciate you.

The staff were really friendly and helped me with all my

The staff were really friendly and helped me with all my questions and concerns. I did not feel too much pressure with getting a car.

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Dealer response

Thank you for your five-star review!

The team at Toyota in Gladstone was truly easy to work

The team at Toyota in Gladstone was truly easy to work with. Luis was friendly and accommodating, even staying late to give me time to finalize my paperwork. The purchasing process was easy and straightforward. As shopping for a vehicle can be a very stressful process, I am happy that I was fortunate enough to work with the team at Toyota Gladstone, whom made my experience as a first-time buyer easy and satisfying.

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Dealer response

Thank you for your business, and welcome to the Toyota of Gladstone family!

Mohammed does not deserve his leader ship role in this

Mohammed does not deserve his leader ship role in this dealership, he treated me like garbage, and would not work with me on my trade-in. I went to Wilsonville Toyota and they gave me what I wanted for my trade-in. Unfortunately, I did not find the car that I wanted, I wanted a AWD Camry, and I settled for a FWD Camry with less options. Gladstone had the one I wanted. Very disappointing. The manager at Gladstone Toyota, “Darren” told me he would help me out in the future and I hope he takes me up on that. I would’ve much rather dealt with Gladstone Toyota. They are my new go to since Wilsonville Toyota switched owners. To this day, I wish Gladstone would approached my trade in differently.

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Dealer response

Andrew, thank you for your feedback, and Darren Matthews will help you in the future 100%.

Awesome quick easy to work with.

Awesome quick easy to work with. People there are fantastic. Will buy from them again.

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Dealer response

We appreciate your business, thank you!

Consumer response

Y'all were great!!! : )

Very good service.

Very good service. My daughter also bought a car at Gladstone from Marco and is very pleased.

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Dealer response

Thank you so much for sharing Taylor! We are sp happy to add you both to our family!

Marco was wonderful to work with!

Marco was wonderful to work with! We appreciated all his help and service. Thank you!

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Dealer response

Thank you so much Rachael! Welcome to the Toyota of Gladstone family.