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Toyota of Gladstone

(8,295 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(8,295 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

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Erik and Carl were great.

Erik and Carl were great. Thoughtful, kind, considerate, patient, honest, and knowledgeable. I would definitely work with these guys again!

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We appreciate your review!

It was a pleasure work with Nan Velasques and everything

It was a pleasure work with Nan Velasques and everything was what l want it thanks...

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your business!

Manny was good and helpful.

Manny was good and helpful. He had a good knowledge of all of the tundra features and showed different models.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business, and welcome to the Toyota of Gladstone family!

Great experience, good people.

Great experience, good people. I always do my business with them. I have always been a satisfied customer.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much, and welcome to the Toyota of Gladstone family!

I was nervous purchasing my first car on my own, but the

I was nervous purchasing my first car on my own, but the process was incredibly clear and easy. Nan explained everything clearly as I filled out my application. She is personable and provides great customer service. I would absolutely recommend her and this dealership.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for purchasing your first car on your own from our team at Toyota of Gladstone!

Pleased with Kandy as a sales person.

Pleased with Kandy as a sales person. Very knowledgeable about the cars to help make decisions on car I want. With out lots of pressure. Thank You

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

We appreciate your review, Jerry!

Miguel was the ideal salesperson for me.

Miguel was the ideal salesperson for me. He was patient with all of my questions and concerns. Excellent customer service through the entire process. Nick A. was so helpful in coordinating the service on my car and getting me a rental. Mason, in Service, was extremely helpful with requests that Miguel and I could not figure out. These three individuals have done an AMAZING job of rehabilitating my perception of a dealership!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Verity, we appreciate your business! Thank you!

They did a great job helping me get a brand new rav4 and

They did a great job helping me get a brand new rav4 and Ricardo was awesome

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We appreciate your business!

Quick easy I went there and there was a good team that

Quick easy I went there and there was a good team that took care of me I really appreciate it

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Ali! Welcome to the family.

Kenny is the man and he was not pushy at all and was very

Kenny is the man and he was not pushy at all and was very respectful and helpful! Couldn’t have asked for a better company to do business with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this with us. We are so grateful to you for allowing us the opportunity to help you. Welcome to the Toyota of Gladstone family.