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Toyota of Gladstone

(8,295 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(8,295 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

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Brendon did a wonderful job from start to finish.

Brendon did a wonderful job from start to finish. He was knowledgable, straight forward, kept me updated on availability, but without making me feel pressured. Genuinely nice human being.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Consumer response

thanks

Kandy was great.

Kandy was great. We left super happy with out new car! Highly recommend coming here.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much Maria ~ We are so thankful to you for allowing us this opportunity. Welcome to our family.

While our plans changed and didn't buy a car from Toyota

While our plans changed and didn't buy a car from Toyota of Gladstone, if our plans changed and Toyota had shipped a car that matched our specs, Bobby Sites would be THE sales person we would most definitely want to work with - he was OUTSTANDING. From first contact back in December 2022, Bobby kept in contact with me weekly or biweekly on what kind of car I was looking for, always available via text/email, very responsive (usually a few minutes to respond max!), and always answered my questions. Highly recommend him to anyone considering buying a car from Toyota of Gladstone!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you!

I had a wonderful experience at Toyota Gladstone.

I had a wonderful experience at Toyota Gladstone. Eric was the salesperson who helped me. He was very kind and patient and I felt reassured throughout the whole process. I also enjoyed hearing his stories while we waited for the finance to finalize everything. Eric was very knowledgeable as well with answering any questions I had. Great experience, I'll be back!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for your business, and welcome to the Toyota of Gladstone family!

For my first time great place, great service, would

For my first time great place, great service, would recommend this dealership to friends and family Cassie was the best person

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We appreciate that!

Absolutely phenomenal experience, no high pressure

Absolutely phenomenal experience, no high pressure sales, took her time to understand what I wanted, 10 out of 10 rating for as far as how easy, an comfortable this experience was ...

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  • Overall experience 5.0
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Dealer response

Thank you for your business, and welcome to the Toyota of Gladstone family!

Eric was very helpful, patient, and supportive throughout

Eric was very helpful, patient, and supportive throughout the entire experience. I would most definitely recommend Eric to any customer looking for the most ideal and attentive experience in purchasing a vehicle.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We appreciate your business, and your kind words about working with Eric Kalik!

Nan at Gladstone Toyota is great!

Nan at Gladstone Toyota is great! The whole process was straightforward and fast. Thanks Nan!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Nan is the best! Thank you, Matt!

Lina and Dan were both extremely professional and

Lina and Dan were both extremely professional and provided wonderful customer service. We highly recommend both of them.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you so much for sharing this with us! We are so happy to have had the opportunity. Please let us know if you need anything at all. Welcome to the family.

I’ve purchased three vehicles from Gladstone Toyota.

I’ve purchased three vehicles from Gladstone Toyota. My experience working with Nate and the rest of the folks at the dealership are why we keeping coming back. We love our Toyotas but value the customer service received even more. Nate was super helpful in finding the correct vehicle for us and made the purchase extremely comfortable and carefree. He made sure our questions and concerns were addressed with transparency and honesty. He was an advocate for us and worked to get the deal we asked for. He never over promised and made carried thru with everything he said he would. We will look for Nate’s assistance on our next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Thank you for making our vehicle purchase seamless and enjoyable. We’ll see you on the next one!