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Toyota of Gladstone

(8,295 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(8,295 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

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The service offered by Becka is wonderful specially when

The service offered by Becka is wonderful specially when I got stuck in Seattle highway but the Apple iPhone paring was disconnected with the Venza. Anyway, finally it was ok with the help from Beck walking me through phone to pair again the 2 devices.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We appreciate your business!

They are the best.

They are the best. Great customer care and good people. I recommend highly. See u there.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you!

Worked with Kenny, Vic and Daniel who were all

Worked with Kenny, Vic and Daniel who were all professional, helpful, attentive to our wishes, and were easy to work with.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business!

They provided a great amount of help and information

They provided a great amount of help and information about whatever I needed. Always communicated on a timely basis and fulfilled any questions. Super nice attitudes as well!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We appreciate your kind words, thank you!

They were very helpful when I wanted to trade in my truck

They were very helpful when I wanted to trade in my truck and get into a more fuel efficient toyota. Bobby was especially friendly and knowledgeable about the process and was more than willing to help us find the right deal. They don't pressure you and it's an all around good experience!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for your business, and welcome to the Toyota of Gladstone family!

Everyone I encountered was very nice and supportive!

Everyone I encountered was very nice and supportive! Super fast and efficient team, never waited longer than a few minutes to speak to someone.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your business!

They made everything easy.

They made everything easy. The staff were knowledgable and willing to help out with even providing a ride to the bank. They made me feel at home and always were quick to provide information and support.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We appreciate your business, and welcome to the Toyota of Gladstone family!

Loved Eric’s stories and friendliness!

Loved Eric’s stories and friendliness! The dealership made car shopping easy and convenient. Thanks for the help!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you very much!

Nan sales person in the dealership is the best .

Nan sales person in the dealership is the best . She is very helpful and knowledgeable.

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

We appreciate your kind words about working with Nan Velasquez!

We had to go back to Lina K.

We had to go back to Lina K. She helped my husband with his ‘21 Tacoma and now my ‘23 Highlander. She’s amazing, helpful, resourceful, and quick to respond with anything we ask or need. She makes the buying experience easy and not stressful. Will recommend everyone to come to Gladstone see Lisa for your future car. Will be coming back to her for our next purchase, and already recommended to family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Sharon, thank you for your kind words about working with Lina Kusumowati! We appreciate it and appreciate your business. Thank you!