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Toyota of Gladstone

(8,295 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(8,295 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

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I have always loved the people of Toyota.

I have always loved the people of Toyota. They always make me a good deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Pennie, we appreciate you being such a loyal Toyota of Gladstone customer. Thank you!

Very good experience Becka took care of our needs and

Very good experience Becka took care of our needs and time frames. Left feeling like a close friend and will definitely recommend them to others 😊

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Mark, we appreciate your business and welcome to the Toyota of Gladstone family!

Bobby was great to work with-I was very picky on what I

Bobby was great to work with-I was very picky on what I wanted and he kept looking until he found the right truck. Thank you!

Rating breakdown (out of 5):
  • Customer service
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your business, Hans!

Becka was awesome.

Becka was awesome. Super responsive and helpful for all my questions. This was my 5th time buying a car and it was hands down the best car buying experience I've had. I was out of the dealership in 1.5 hours. Kristin was my finance person and I really appreciated her not pushing on any of the extended warranties as well. Highly recommended

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much Jo!

Nan was an absolute pleasure to work with from the start!

Nan was an absolute pleasure to work with from the start! She made purchasing my dream car an effortless & exciting process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business, thank you!

I had a great experience leasing a 2023 Tacoma with Vic

I had a great experience leasing a 2023 Tacoma with Vic and Lina at Toyota of Gladstone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you!

Very good dealership.

Very good dealership. Amazing service to customers. I had a great experience buying my new Toyota Tacoma

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business!

The finance department tricks you into a warranty and is

The finance department tricks you into a warranty and is very shady. I have tried to get back in touch with them to get some questions answered and nobody is getting back to me. Don’t buy your car from them. Brendon our sales person did a great job. He went above and beyond to help us with some issues after our purchase. Appreciate his help.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Very helpful staff.

Very helpful staff. We appreciated the time they spent with us to find the right car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your business, Amy!

Elie was a great help with my trade in and purchase, he

Elie was a great help with my trade in and purchase, he took me on a test ride and I can say that was what really sold the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you!