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Toyota of Gladstone

(8,288 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(8,288 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

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My husband and I have been trying to get a RAV4 for the

My husband and I have been trying to get a RAV4 for the last three months and we have called five plus other dealerships to start the process of trying to find one. Manny was the first one that maintained an open line of communication and not only that was transparent through the whole process. He did not try sugar coat anything but he was so friendly and easy to work with. I recommend that anyone looking for a car go to him. Seriously outstanding!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We appreciate your business, and welcome to the Toyota of Gladstone family!

Delighted with the dealer.

Delighted with the dealer. Found the exact Rav4 I wanted, honest pricing, and no hard upsell or price change when I came to sign.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you very much for your business!

Becka was extremely helpful from the beginning.

Becka was extremely helpful from the beginning. I called around to 5 different Toyota dealerships asking for inventory status and inquiring about two specific models and trims as our current two leases were coming up due. Most places I talked to gave me a feeling like they didn’t really care for my business, almost like a monotonous automated response with no effort to build rapport whatsoever. From the moment I spoke with Becka at Toyota of Gladstone she clearly stood out. She gave me the sense that not only did she want my business but she was willing to go out of her way to help me find what I was looking for. This turned out to be exactly the case when I showed up to discuss terms in person. When the car arrived she made the entire transaction very efficient and easy. She also kept my schedule in mind and was very respectful of my time which I really appreciated. Overall she was very personable, transparent, and seemed to want to always improve at her job. I would recommend Becka to anyone looking to get a vehicle at Toyota of Gladstone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Becka Stern!

Easy and friendly transaction.

Easy and friendly transaction. No extra pressure and gave us all the information we needed. Thanks Daniel!

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

Thank you!

I never want to go to another dealership ever besides

I never want to go to another dealership ever besides Toyota of Gladstone. Purchasing a new vehicle is always stressful but the team at Toyota of Gladstone makes it super easy! Rich, Liz, and Emileigh were amazing! They were able to get me into my new RAV4 knowing that I now have an awesome and reliable car that I absolutely love!!!! Thank you guys for keeping me going on the road!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Rhyss, thank you for your business as well as your five-star review!

Liz was so incredibly helpful when helping me purchase my

Liz was so incredibly helpful when helping me purchase my Toyota. She was knowledgeable and helped me find the right car for my family. Thank you Liz!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Alex, thank you for your business, and welcome to the Toyota of Gladstone family!

Very reliable.

Very reliable. Communicates clearly work needed. Listens to my needs/concerns. Car repairs complete, operates smoothly after servicing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
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  • Overall experience 5.0
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Dealer response

Thank you very much for your business!

People at the dealership are friendly, helpful and

People at the dealership are friendly, helpful and willing to do what it takes to find the right product for you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
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Dealer response

Thank you!

Amazing experience!

Amazing experience! Lina was so helpful and knowledgeable. The sales manager and finance manager were very thorough in their explanations and made sure that we were comfortable with the whole process.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

Thank you for your business, and welcome to the Toyota of Gladstone family!

Dusty and Gladstone Toyota were great from time of

Dusty and Gladstone Toyota were great from time of ordering my 2022 RAV4 to the moment I drove it off the lot. I will definitely continue to do business with Gladstone Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

We appreciate your business and look forward to seeing you during your next visit, Cindy!