Skip to main content

Toyota of Gladstone

(8,289 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(8,289 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

Want to share your experience with this dealership?

Write a review

Ernesto gave fantastic service.

Ernesto gave fantastic service. He spent the time to get to know our wants/needs. He was patient and knowledgeable about inventory. It's clear he wants the best for his clients.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words and welcome to the Toyota of Gladstone family!

Our salesperson Becka Stern was amazing!

Our salesperson Becka Stern was amazing! She and John went above and beyond to make me happy. They knew what I wanted and made it happen. What great assets to your company!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you!

Nice work taking us on the fly, and 2 hours earlier than

Nice work taking us on the fly, and 2 hours earlier than expected! Detail did an excellent job prepping the vehicle too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jeff, we appreciate your business!

Marco was great.

Marco was great. He and Vic did an awesome job in getting us into our new Prius! Thanks to you both!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Welcome to the Toyota of Gladstone family!

Miguel was great throughout the whole process!

Miguel was great throughout the whole process! Already recommended friends to him and Toyota of Gladstone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Danny!

I love the warranty maintenance service!

I love the warranty maintenance service! Also the folks that work here are so nice!! When I didn't know where to go I ask a random employee walking back inside and he smiled and wasn't annoyed at all at me for asking him for help. Also the free car wash coupon was SUCH a cool surprise!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your stellar review and thank you for being a loyal Toyota of Gladstone customer!

If you’re going to buy a car here, Erik is your man.

If you’re going to buy a car here, Erik is your man. Hands down. Ask for him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Michael!

Ricardo was a very helpful and knowledgeable salesman.

Ricardo was a very helpful and knowledgeable salesman. He was not pushy which we appreciated. He stayed on top of everything and was very professional. We went in for a different car but after Ricardo listened to us, he pointed us to the 2022 Toyota Camary XSE which we loved. Momo the finance manager was very knowledgeable and we enjoyed working with him as well. We had a great experience, thank you Toyota of Gladstone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Heather, we appreciate your business, and welcome to the Toyota of Gladstone family!

Our sales rep, Liz, was extremely patient and went above

Our sales rep, Liz, was extremely patient and went above and beyond to find us a vehicle that suited our needs. Throughout the process, Momo, the finance manager, was extremely helpful and patient with us. If we need a vehicle in the future, we'll be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Reyna, thank you for your business and welcome to the Toyota of Gladstone family!

This dealership has very nice staff.

This dealership has very nice staff. They are very informative and supportive! Definitely a great dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate it!