Reviews
TYVM! I appreciate the professional care. Not...
TYVM! I appreciate the professional care. Not complaining, but, your wash job was sub par. Sides of my truck did not look sparkling shine like the top surface. You might want to check your machine. NOT COMPLAINING! Somebody else might take offense.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your honest feedback and will talk with our detailers. We don't use a machine and have all vehicles hand-washed so we will definitely focus on improving our attention to detail. Thank you!
Sirs You are correct. I am hard of hearing. Did not hear the tech correctly. You gave me a coupon which I used and the exterior wash was good. Thank you for the coupon and the wash. Bill Tate
Muchas gracias por la colaboración prestada por todo el...
Muchas gracias por la colaboración prestada por todo el equipo en especial a Manuel por su apoyo en el proceso y paciencia, satisfacción por el vehículo adquirido.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much!
Parker was a pro--so helpful and knowledgable. We had a...
Parker was a pro--so helpful and knowledgable. We had a seamless and smooth experience, and got exactly what we wanted, quickly and without hassle. We highly recommend the team at Toyota of Gladstone!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Beka, we appreciate your business, and welcome to the Toyota of Gladstone family!
Service was precisely as stated including the time...
Service was precisely as stated including the time required. Austin was very professional, thoroughly explained the service provided and included future service needs. Very friendly and down-to-earth with explanations.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Kenneth!
Dom was great to work with. Provided a ride back to my...
Dom was great to work with. Provided a ride back to my house so I could continue to telework while they provided routine maintenance. Dom also let me know when my car was done even though he knew I would be back after 5:00 to pick it up. I appreciate it! Thanks!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your kind words about working with Dom!
Estoy muy agradecido por todo el servicio recibido por el...
Estoy muy agradecido por todo el servicio recibido por el equipo, en especial por la asesoría de cual vehículo se ajustaba más a mis necesidades. Muchas gracias a Manuel y todo el equipo.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your business, Gilbert!
We had a great experience with our sales woman Emiliegh...
We had a great experience with our sales woman Emiliegh Coen. She was very professional, knowledgeable and worked very diligently to find us exactly what we were there to find.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Brad, thank you!
Been a customer since opening 2006. I continue to...
Been a customer since opening 2006. I continue to purchase and service all of my vehicles including other family members at Gladstone Toyota. This company has been provided exceptional and above customer service within every aspect of Toyotas product. Congrats and continue to strive for excellence. Excellent service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for being a loyal Toyota of Gladstone family!
Manuel was great to work with! He and the staff at Toyota...
Manuel was great to work with! He and the staff at Toyota of Gladstone did an outstanding job and we highly recommend them! They made our car-buying experience easy and enjoyable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your recommendation and thank you for your business!
Fast and. Easy transition from the beginning. I would...
Fast and. Easy transition from the beginning. I would highly recommend coming Toyota Of Gladstone for your next vehicle purchase. The sales department was quick with getting the overall deal done. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much for your business!