Reviews
Maia was great, knowledgeable, and very helpful. I didn't...
Maia was great, knowledgeable, and very helpful. I didn't end up getting a car today but would definitely come back here in the future to get one.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Krysten, thank you for your review, and we look forward to our future opportunity to serve you!
Well organized, competent and friendly are three words...
Well organized, competent and friendly are three words that define a good dealership. Gladstone meets this criteria. Thank you for great service for many years.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business!
Liz absolutamente es la mejor, amigable y sobre todo muy...
Liz absolutamente es la mejor, amigable y sobre todo muy paciente. Hizo lo mejor que pudo para que pudiéramos hacer trato. Sin duda alguna regresaría con ella.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Mariela!
Disappointed to say the least. A few years ago we leased...
Disappointed to say the least. A few years ago we leased a Tacoma from Gladstone and had a great experience; in an out in just a few hours. However, recently at the end of the lease, we were between financing the leased vehicle or financing a new model, and the team wouldn’t communicate outside of email or intermittent text/phone calls. There was no effective way for us to negotiate and at the point of discussion where we finally got to talking dollars, terms, and percentage rates, the sales representative provided "you can also reach out to your local credit union as well". Who has ever bought a car and not had the sales person locate a bank with the best deal to close the sale? This back and forth burned a whole day and resulted in no gain. We are hopeful that another Toyota will be interested in working with us in a professional manner.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Very easy process. Found the car we wanted, got the terms...
Very easy process. Found the car we wanted, got the terms that worked for us, and the process was painless. Well done during covid, with our 2 kiddos along with us!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much Graham! We appreciate you allowing the opportunity to earn your business. Welcome to the Toyota of Gladstone family.
Roni help and accommodated my busy schedule. She have...
Roni help and accommodated my busy schedule. She have made my purchase smooth and easy transition from dealer to me the buyer. Thank you gladstone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this wonderful story. We appreciate you giving us the opportunity. Welcome to the Toyota of Gladstone family.
Toyota of Gladstone was a pleasure to work with. I was...
Toyota of Gladstone was a pleasure to work with. I was fortunate enough to work with Carl and Eric. They were very professional, yet fun, and very reassuring in the reliability of their vehicles. It was also comforting to know that they perform high grade inspections and they stand by their product even after the purchase is final. I would definitely recommend Carl at Gladstone! #captaincrunchforthewin
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Captain Crunch for the win! We love it, and thank you for your business!
Great work by everyone! Highly recommend this staff to...
Great work by everyone! Highly recommend this staff to anyone. World class customer experience! If your looking at a Toyota, this is your one stop shop!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your business, and welcome to the Toyota of Gladstone family!
Toyota of Gladstone is a very nice professional...
Toyota of Gladstone is a very nice professional dealership. Everything was taken care of very easily and without any of the usual hassle. I would definitely buy a car there again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business, Phil!
Overall positive experience. Professional, friendly, and...
Overall positive experience. Professional, friendly, and knowledgable staff were quick to respond and answer questions. Purchasing was easy and I got the truck I was looking for. Good customer service and comfortable showroom.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you sharing your experience working with Roni Smith here at Toyota of Gladstone!
