Culver City Chevrolet

I got a call from Carlos Villalobos to let me know that I was preapproved for a car loan. I asked a few questions and he guaranteed me that I would be drive off in a new car. And I did drive off in a 2019 Chevy Bolt EV. His service was excellent. Ask for Carlos Villalobos The rest of the staff was nice and friendly.

I had a great experience at Culver City Chevrolet. I want to thank Edgar for taking the time to ask what I was looking for and showing cars that I would be interested in and didn't stop until I found the one. First time buying can be nerve-racking and the patience to explain and getting to know what to look for is what helped me make the choice to buy a Chevrolet Trax. The dedication and attention to detail is what made my first car buying experience unforgettable. Thank you to the team at Culver City Chevrolet that helped and for their friendly services.

Carlos is scammer he will run your credit numerous times with no results try to sale you a lemon

This dealership was a nightmare. Sat there for 5 hrs waiting for my car to be serviced only to be told that they weren’t going to honor the previous owners verbal agreement with me. Don’t buy Chevy from Culver City

I had an incredible experience working with Brenda while choosing the right vehicle. She was knowledgeable, patient, and truly listened to my needs. Brenda made the process smooth and stress-free, offering expert advice without any pressure. Her dedication to ensuring I got the perfect car was beyond impressive. I highly recommend Brenda to anyone looking for an exceptional car-buying experience. She’s simply the best!

I held off leaving this review hoping that this dealership would eventually show interest in helping me purchase a car. I put up with 12 days of asking questions and no one actually helping me before I decided to leave this. This has been the worst customer service I've ever experienced. I asked about delivery and for photos of the car repeatedly and they refused to give me any answers. Eventually, I was promised pics and of course they were never sent. I would get replies, when they would actually send them, saying they hadn't heard from me when I was emailing daily. One person jacked the price up of the car $10k over the listed price on their website. Finally, instead of answering my questions they would send me promotional emails. After 12 days of emailing and getting very few replies they just stopped communicating with me altogether. I don't like to leave negative reviews, but this dealership more than earned this review. You can make your own decision, but I would look elsewhere if your looking for solid customer service and a staff eager help sell you a car.

BUYER BEWARE! This dealership employs “bait and switch” tactics. Advertising a low price, then the final price being multiples higher. Anyone who has bought a car through a dealership, or researched buying a car through a dealership, is familiar with the “dealer installed options,” miscellaneous markups, and the service plans they try to tack on afterwards, all of which can be negotiated around, haggled down and/or accepted. I initially made contact with one Jorge Osuna via email requesting a price breakdown of a car including any dealer installed options. Any PROFESSIONAL dealership would be more than happy to supply this information. In my personal opinion, this dealership is employing “slease-ball” tactics usually employed by those cliché small, desperate, and pushy used car dealerships. Chevrolet is a world renowned company and when you walk into one of their legitimate dealerships, you expect a professional experience. My advice is to seek an honest and transparent dealership which Culver City Chevrolet most definitely is not. Thank You

VERY disappointing experience with Culver City Chevrolet!!! I found the truck I was looking for at Culver City Chevrolet. After days of back and forth and a planned visit from 80 miles away to test drive gone south, they said they would not honor the price they offered on AutoTrader. Such a waste of time with their false advertising.

Horrible. Crap . Rude . Expensive add ons that aren’t on car .!! No communication. Dudes just in it for money . Hella rude and not Neogotiatable at all . Scratches and dents on brand new car . Sales guy didn’t even know car .!!! Go somewhere else.!!

Quite a few items that I was left ghosted on. 1. Finance team incorrectly marked my contract not elg for a refinance but I really was yet no email confirmation of the correction that I asked for was ever received . 2. The driver window was tinted with warning sticker between film and window. Absolutely no response to get it replaced. You know once you walk out follow up is impossible.