Reviews
My salesman Mr Peppers was polite and professional. I was satisfied with the staff and the facility. Wonderful Wonderful Wonderful Wonderful Wonderful Wonderful Wonderful experience.
My salesman Mr Peppers was polite and professional. I was satisfied with the staff and the facility. Wonderful Wonderful Wonderful Wonderful Wonderful Wonderful Wonderful experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great car buy experience from beginning to end. Pepper was very kind and funny and helpful. He listened to all my needs and wants and was able to put me into the car of my dreams. Everyone there was attentive and overall just a great environment.
Great car buy experience from beginning to end. Pepper was very kind and funny and helpful. He listened to all my needs and wants and was able to put me into the car of my dreams. Everyone there was attentive and overall just a great environment.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Came in on 8-7-26 Carlos J was very professional and very helpful very friendly and I'm glad that it was him to help me the experience was great for 1st time buyer id recommend to anyone that for everything
Came in on 8-7-26 Carlos J was very professional and very helpful very friendly and I'm glad that it was him to help me the experience was great for 1st time buyer id recommend to anyone that for everything
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your review! We're happy to hear that Carlos provided you with professional and friendly support during your first-time buying experience. Your recommendation means a lot to us, and we look forward to serving you again.
My experience with Frank Leta was absolutely fantastic. I got an amazing SUV even with my horrible credit. Dennis took such good care of me.
My experience with Frank Leta was absolutely fantastic. I got an amazing SUV even with my horrible credit. Dennis took such good care of me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Trishy, for your fantastic review! We're thrilled to hear that you had an amazing experience with us and that Dennis provided you with such great support. Your trust in our customer-centric service means a lot to us, and we look forward to helping you again in the future!
The crew is awesome. Tony and Quentin are awesome. Very quick. No problems. Just a great dealership with better workers.
The crew is awesome. Tony and Quentin are awesome. Very quick. No problems. Just a great dealership with better workers.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your wonderful review! We're thrilled to hear that you found our crew to be awesome and quick. We look forward to welcoming you back soon!
Terrible customer service after the fact no return phone call and management was no help just lies
Terrible customer service after the fact no return phone call and management was no help just lies
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to make this up to you. Please contact our manager at (314) 597-9160 so we can make your experience a positive one.
All phases of the deal great it was the pickup had unknown issue I still await outcome . Dealer expected to call back with further details
All phases of the deal great it was the pickup had unknown issue I still await outcome . Dealer expected to call back with further details
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- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Phillip, we would like to get some more details about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (314) 597-9160 when you have a chance. Thank you, and we look forward to hearing from you.
Jeff was great! I came in wanting to look at certain cars and he helped me realize they weren't actually what I needed for my situation. He provided me a list of models to look for locally and while I didn't actually buy from the dealer, he had followed up with me two days later to let me know they got more vehicles that fit my criteria! He was so kind and helpful throughout the process.
Jeff was great! I came in wanting to look at certain cars and he helped me realize they weren't actually what I needed for my situation. He provided me a list of models to look for locally and while I didn't actually buy from the dealer, he had followed up with me two days later to let me know they got more vehicles that fit my criteria! He was so kind and helpful throughout the process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Frank Leta Mitsubishi / Automotive Outlet! Feel free to reach out to us if you need anything. Have a wonderful day.
Knowledgeable, friendly and being helpful staff made sure I got what I wanted within my price range
Knowledgeable, friendly and being helpful staff made sure I got what I wanted within my price range
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for your fantastic review! We're delighted to know that our knowledgeable and friendly team provided you with the trustworthy support you needed to find exactly what you wanted within your price range. Your feedback motivates us to continue delivering reliable and customer-centric service, and we can't wait to welcome you back soon!
Horrible I sat around after five hours of been approved, but was only offered 1 car to choose from, extremely disappointed and will never recommend this place to no one, but I heard someone say your approve but you need to leave a 5 star review to get fully approved which is not genuine
Horrible I sat around after five hours of been approved, but was only offered 1 car to choose from, extremely disappointed and will never recommend this place to no one, but I heard someone say your approve but you need to leave a 5 star review to get fully approved which is not genuine
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (314) 597-9160 when you have a chance. Thank you, and we look forward to hearing from you.