Reviews
Write a reviewMade a gentleman's agreement with my husband not to charge interest or late fees for a $4500 vehicle we purchased and would be making payments of $400/month for. We had to put $1000 in the front end as soon as we bought it in order to drive it. As we end the 12 month payment arrangement we receive an invoice for $1200 in late fees because we made our payments monthly instead of weekly?!?!?!? When we called to discuss they said the "System" does it and we cannot change it. Two days later we received a certified letter that the $1200 had to be paid by 1/24 or they would reposes my car! I filed a complaint with the BBB and am awaiting Abel Barrett to respond. $1200 in late fees
Made a gentleman's agreement with my husband not to charge interest or late fees for a $4500 vehicle we purchased and would be making payments of $400/month for. We had to put $1000 in the front end as soon as we bought it in order to drive it. As we end the 12 month payment arrangement we receive an invoice for $1200 in late fees because we made our payments monthly instead of weekly?!?!?!? When we called to discuss they said the "System" does it and we cannot change it. Two days later we received a certified letter that the $1200 had to be paid by 1/24 or they would reposes my car! I filed a complaint with the BBB and am awaiting Abel Barrett to respond. $1200 in late fees
- Customer service
- 1.0
- Buying process
- 5.0
- Quality of repair
- 1.0
- Overall facilities
- 1.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I never heard back from them. I don’t even know if they are still in business.
I never heard back from them. I don’t even know if they are still in business.
- Customer service
- 1.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car