Reviews
Excellent. Good diagnosis and service. Very knowledgeable technicians. Good reporting as well. And documentation. Thank you.
Excellent. Good diagnosis and service. Very knowledgeable technicians. Good reporting as well. And documentation. Thank you.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Your recognition of our technicians’ expertise means a lot to our team. We’re glad you were pleased with the diagnosis, service, and documentation for your Ferrari Portofino. Ferrari Silicon Valley Team Redwood City, CA
Best in the business! Highly recommend this group to anyone across the country. Chris, John, Dave, Henry and Madison are all fantastic.
Best in the business! Highly recommend this group to anyone across the country. Chris, John, Dave, Henry and Madison are all fantastic.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Your recommendation means a great deal to our team. We're delighted you were so pleased with Chris, John, Henry, and Madison during the service visit for your Ferrari 458 Italia. Ferrari Silicon Valley Team Redwood City, CA
Madison is the best! Excellent service with a wonderful attitude. She always takes care of every little detail!
Madison is the best! Excellent service with a wonderful attitude. She always takes care of every little detail!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted Madison’s thorough care and welcoming approach made the service on your Ferrari 488 GTB such a positive experience. Ferrari Silicon Valley Team Redwood City, CA
Communication both written and by phone needs improvement- follow up by management is very timely and there is a clear concern to make things right.
Communication both written and by phone needs improvement- follow up by management is very timely and there is a clear concern to make things right.
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- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 4-star review! We appreciate your feedback and are pleased to hear that management was responsive and demonstrated a genuine commitment to making things right. We also appreciate your candid comments regarding communication and follow-up, as they help us identify opportunities to improve the customer experience. Thank you for choosing Ferrari Silicon Valley, and we look forward to serving you again in the future.
Great professionals. Sarah is the best. I really enjoy my experience every time I come to Ferrari Silicon Valley service department.
Great professionals. Sarah is the best. I really enjoy my experience every time I come to Ferrari Silicon Valley service department.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ferrari Silicon Valley are glad to have you as a customer. Ferrari Silicon Valley Team Redwood City, CA
I have dealt with Jason for years. He’s the best! This dealership is very customer friendly including the service department.
I have dealt with Jason for years. He’s the best! This dealership is very customer friendly including the service department.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your five-star rating and for working with Jason on your Portofino M. It’s wonderful to hear you find our dealership and service department so welcoming. Ferrari Silicon Valley Team Redwood City, CA
Jason Zafiropoulo and Dominic Dorn have been wonderful to work with. They have bene transparent with us throughout the purchase process and responsive to all our questions and requests.
Jason Zafiropoulo and Dominic Dorn have been wonderful to work with. They have bene transparent with us throughout the purchase process and responsive to all our questions and requests.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your 5-star review! We're delighted to hear that Jason Zafiropoulo and Dominic Dorn provided a transparent, responsive, and professional experience throughout your Ferrari purchase process. At Ferrari Silicon Valley, we strive to make every interaction seamless and informative, and we're pleased to know our team delivered that level of service. We appreciate your trust and look forward to supporting you throughout your ownership journey!
Easy to deal with, transparent and Berry super nice and made me a great coffee!
Easy to deal with, transparent and Berry super nice and made me a great coffee!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing our service on your Ferrari 458 Italia felt straightforward and transparent means a lot to our team. We’re glad one of our staff could brew you a great coffee while you waited. Ferrari Silicon Valley Team Redwood City, CA
These guys are the best in the business. Best service and easy to work with.
These guys are the best in the business. Best service and easy to work with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Knowing that you found us easy to work with and among the best in the business means a great deal to our team. We’re pleased we could secure your new Ferrari. Ferrari Silicon Valley Team Redwood City, CA
Sarah is super friendly and responsive. My car was fixed in time and came back well cleaned
Sarah is super friendly and responsive. My car was fixed in time and came back well cleaned
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing that Sarah was friendly and responsive means a lot to our service department. We’re glad your Ferrari Roma was repaired on schedule and returned in pristine condition. Ferrari Silicon Valley Team Redwood City, CA