Reviews
Good communications on annual service progress and recommendations along the way. Smooth drop off and pick up experience.
Good communications on annual service progress and recommendations along the way. Smooth drop off and pick up experience.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your mention of clear updates during the annual service on your Ferrari California highlights our commitment to keeping you informed. Your positive feedback about our communications and the smooth drop off and pick up means a lot to our service department.
Nothing could have been better! My experience was unbelievable. If I ever need additional work and I'm in the area, I will come back. Thank you.
Nothing could have been better! My experience was unbelievable. If I ever need additional work and I'm in the area, I will come back. Thank you.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review. We're delighted to hear your experience at Ferrari Silicon Valley exceeded expectations and that everything was handled to the highest standard. We appreciate your kind words and look forward to welcoming you back should you need assistance in the future.
Ferrari Silicon Valley changed the steering wheel on my car. They took care of picking it up from collision repair and did the swap in a reasonable amount of time. All good
Ferrari Silicon Valley changed the steering wheel on my car. They took care of picking it up from collision repair and did the swap in a reasonable amount of time. All good
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your note about us managing the pickup from collision repair and completing the steering wheel replacement in a reasonable time reflects our service department’s commitment to efficiency. It’s rewarding to know the service on your Ferrari 296 GTB met your expectations.
Great dealership. Great professionals. I love the dealership. All big professionals both in sales and in service. Definitely recommend!
Great dealership. Great professionals. I love the dealership. All big professionals both in sales and in service. Definitely recommend!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing that both our sales and service professionals impressed you means a lot to us. We’re glad the service on your Ferrari 296 GTB met your expectations, and we appreciate your recommendation.
Sarah was great to work with. She provided me with a prompt estimate any arranged transport. I highly recommend Silicon Valley Ferrari for service!
Sarah was great to work with. She provided me with a prompt estimate any arranged transport. I highly recommend Silicon Valley Ferrari for service!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Transparent estimates and prompt transport arrangements are at the core of our service philosophy. Your high recommendation and kind words about Sarah’s support during the service on your Ferrari California mean a great deal to us.
Great job! Friendly and smooth process and was ready on time as promised. Thank you Madison!
Great job! Friendly and smooth process and was ready on time as promised. Thank you Madison!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing your kind words about friendly, on-time service means a lot to our team. We’re glad Madison could get your Ferrari GTC4Lusso ready as promised.
I have enjoyed my dealings with Jason and Silicon Valley Ferrari over the years. Service seems to be your theme. I don’t want to miss the same pleasure it has been when dealing with your service department. Your whole organization is very professional and a pleasure to work for. My
I have enjoyed my dealings with Jason and Silicon Valley Ferrari over the years. Service seems to be your theme. I don’t want to miss the same pleasure it has been when dealing with your service department. Your whole organization is very professional and a pleasure to work for. My
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Knowing that each visit with Jason and our service department has been such a pleasure is rewarding. We’re honored by your continued trust over the years, and we’re delighted to support you and your Portofino M.
very nice experience buying my first Ferrari with Ismail and Dominic. Both bringing a lot of care and attention
very nice experience buying my first Ferrari with Ismail and Dominic. Both bringing a lot of care and attention
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Knowing that buying your first Ferrari felt seamless means a lot to our team. Ismail and Dominic are pleased they could bring their care and attention to your used 296 GTB purchase.
This was the finest experience I have encountered at any establishment. The service was simply outstanding.
This was the finest experience I have encountered at any establishment. The service was simply outstanding.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing you found the service on your Porsche Macan outstanding means a lot to our service team. Thank you for your kind words and the five-star rating. We look forward to serving you again.
The entire staff from sales, shop, to management is very friendly, knowledgeable, and always represents the brand well. The only thing Ferrari needs to work on is fixing that terrible configurator online, and bring us more NA engines with better sounding exhaust. Also more analog buttons
The entire staff from sales, shop, to management is very friendly, knowledgeable, and always represents the brand well. The only thing Ferrari needs to work on is fixing that terrible configurator online, and bring us more NA engines with better sounding exhaust. Also more analog buttons
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that our staff’s friendliness and expertise came through during your Ferrari F8 Tributo service is rewarding. Your feedback on the online configurator, analog controls, and NA engine options is appreciated and has been shared with our management team. Thank you for trusting our service department with your F8 Tributo.