Reviews
Always very caring about the handling process. Once in the shop, always keep me posted on the status.
Always very caring about the handling process. Once in the shop, always keep me posted on the status.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad Madison and our service team kept you informed on the status of your Ferrari 296 GTS. Knowing you felt cared for during every step means a lot to us. Ferrari Silicon Valley Team Redwood City, CA
Absolutely an amazing team extremely thorough beyond customer service every detail they know how to create a Ferrari experience
Absolutely an amazing team extremely thorough beyond customer service every detail they know how to create a Ferrari experience
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- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re glad your purchase of the new Ferrari 12Cilindri felt exceptional from start to finish. Hearing that our attention to every detail created a true Ferrari experience means a lot to our team.
5 Great people and always great service! My wheel was repaired and it was quick and easy.
5 Great people and always great service! My wheel was repaired and it was quick and easy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Our team is pleased we could restore your Ferrari 488 Spider’s wheel with prompt, seamless care. Your praise for our service and your five-star rating mean a great deal to us.
Good communications on annual service progress and recommendations along the way. Smooth drop off and pick up experience.
Good communications on annual service progress and recommendations along the way. Smooth drop off and pick up experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your mention of clear updates during the annual service on your Ferrari California highlights our commitment to keeping you informed. Your positive feedback about our communications and the smooth drop off and pick up means a lot to our service department.
Nothing could have been better! My experience was unbelievable. If I ever need additional work and I'm in the area, I will come back. Thank you.
Nothing could have been better! My experience was unbelievable. If I ever need additional work and I'm in the area, I will come back. Thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review. We're delighted to hear your experience at Ferrari Silicon Valley exceeded expectations and that everything was handled to the highest standard. We appreciate your kind words and look forward to welcoming you back should you need assistance in the future.
Ferrari Silicon Valley changed the steering wheel on my car. They took care of picking it up from collision repair and did the swap in a reasonable amount of time. All good
Ferrari Silicon Valley changed the steering wheel on my car. They took care of picking it up from collision repair and did the swap in a reasonable amount of time. All good
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your note about us managing the pickup from collision repair and completing the steering wheel replacement in a reasonable time reflects our service department’s commitment to efficiency. It’s rewarding to know the service on your Ferrari 296 GTB met your expectations.
Great dealership. Great professionals. I love the dealership. All big professionals both in sales and in service. Definitely recommend!
Great dealership. Great professionals. I love the dealership. All big professionals both in sales and in service. Definitely recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing that both our sales and service professionals impressed you means a lot to us. We’re glad the service on your Ferrari 296 GTB met your expectations, and we appreciate your recommendation.
Sarah was great to work with. She provided me with a prompt estimate any arranged transport. I highly recommend Silicon Valley Ferrari for service!
Sarah was great to work with. She provided me with a prompt estimate any arranged transport. I highly recommend Silicon Valley Ferrari for service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Transparent estimates and prompt transport arrangements are at the core of our service philosophy. Your high recommendation and kind words about Sarah’s support during the service on your Ferrari California mean a great deal to us.
Great job! Friendly and smooth process and was ready on time as promised. Thank you Madison!
Great job! Friendly and smooth process and was ready on time as promised. Thank you Madison!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing your kind words about friendly, on-time service means a lot to our team. We’re glad Madison could get your Ferrari GTC4Lusso ready as promised.
I have enjoyed my dealings with Jason and Silicon Valley Ferrari over the years. Service seems to be your theme. I don’t want to miss the same pleasure it has been when dealing with your service department. Your whole organization is very professional and a pleasure to work for. My
I have enjoyed my dealings with Jason and Silicon Valley Ferrari over the years. Service seems to be your theme. I don’t want to miss the same pleasure it has been when dealing with your service department. Your whole organization is very professional and a pleasure to work for. My
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Knowing that each visit with Jason and our service department has been such a pleasure is rewarding. We’re honored by your continued trust over the years, and we’re delighted to support you and your Portofino M.