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Castle Rock Ford

(1,475 reviews)
Visit Castle Rock Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–3:00pm
Sunday Closed Closed
2019 consumer dealer award
View 2 awards
2019 consumer dealer award 2018 consumer dealer award

Reviews

(1,475 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Castle Rock Ford from DealerRater.

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Customer

The repair was taken care of and the staff at Medved are courteous and friendly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Repeat, loyal, MedVed Customer (eight vehicles since 2006)

This is the 8th vehicle I have purchased from MedVed since 2006. All but one of those vehicles has been by the assistance of Eric Cody. Eric is super easy to work and he always finds the vehicles we want. On this last purchase, both Eric and Shawn O'Neill were there to make sure that everything was quick, easy and as pain free as possible. MedVed Castle Rock is a great place to find what you are looking for. Lots of vehicles to choose from, friendly service and they have worked hard to earn my business and keep me coming back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Push Pull or Drag

Excellent people provide outstanding service when professionalism is a manner of daily expectation and an environment to excel is provided.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Top Notch Service

The team in the Quick Lane is always so personable and the work gets done quick. they stay on top of what my truck needs so that it will last.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchase Review

As a recently widowed woman buying her first vehicle on her own the car buying experience was a little scary, but the people at Medved are great. Satisfied with my purchase of new Explorer from Medved Ford in Castle Rock. The team of Robert Duval, Tavis, and Daryl made the decision smooth and painless. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent as usual!!

Great service and we are always satisfied We have purchased two vehicles from Medved in the last 10 years .We highly recommend this dealership!! Yadda yadda yadda yadda

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Sean and Andy were the best!

We were so impressed with the top rate service we received at Medved Ford. We loved Sean and Andy Stumpf!!!! They were personable and gracious to our needs! We highly recommend these guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Excellent

Honest and very efficient on time and would recommend to anyone. They were very busy but they were able to fit us into their schedule.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Service

No problems. No problems. No problems. Everything fine.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Owner at Truline Construction

Salesman and sales manager were very knowledgeable and not pushy at all. It was a good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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