Skip to main content

Essential Ford

(846 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 7:30am–5:00pm
Sunday 11:00am–5:00pm Closed

Reviews

(846 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Essential Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Purchased a new truck from this dealership and had such

Purchased a new truck from this dealership and had such an excellent experience!!! The young sales lady Sara was exceptionally helpful as well as knowledgeable!! The entire team gave such a personable and comfortable experience. We highly recommend this dealership and had an awesome experience!!!!! Thank you we are extremely happy!😃

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a review! We appreciate your support.

Service Department is fast & friendly - helpful with

Service Department is fast & friendly - helpful with problem on car - wished done right first time!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We're so glad you had a great experience with our customer service.

The people selling are very knowledgeable, polite and are

The people selling are very knowledgeable, polite and are very dedicated to their profession. Would definitely deal again.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review for Delray Hyundai. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure

We had a wonderful experience at this

We had a wonderful experience at this dealership-especially in the service department! Would highly recommend them. Special shout out to Dustin!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

thank you for the kind words!

My vehicle was damaged while in the care and custody of

My vehicle was damaged while in the care and custody of the dealership. Bodywork and paint repair was attempted in their parking lot, not a properly equipped body shop. Two body panels had to be painted. The repainted area looks dull and it is lacking the “depth” of the original clear-coat finish.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Joe, Your comments were forwarded to our service director. We welcome you to reach out to him to discuss your vehicle. thank you

Always does good and friendly staff to deal with And

Always does good and friendly staff to deal with And helpful if needed with other problems

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, for taking the time to leave a review. We appreciate your support!

Knowledge and professionalism make this place, the best

Knowledge and professionalism make this place, the best place, to bring your car in for repairs.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, for taking the time to leave a review. We appreciate your support!

My salesman, Bernard was amazing to work with.

My salesman, Bernard was amazing to work with. He was very helpful in finding the car I wanted and never felt pressure from him to buy, which made the process so easy and even more to want to continue the car buying journey with him. I will be going back to him when needed in the future.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, for taking the time to leave a review! We appreciate your support.

Friendly fast service from all points of Sales and F&I.

Friendly fast service from all points of Sales and F&I. Easy to work with.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We appreciate your feedback.

Sarah Scoffone was wonderful to work with.

Sarah Scoffone was wonderful to work with. She was thorough and driven. They provided everything needed on their side of the transaction, and when an issue with a lease return to Toyota threatened to derail our deal, Sarah and her management team worked with me to find a path to a solution. Most salespeople would give up and move on, but Sarah is great.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a review. We appreciate your support!