Reviews
Oscar Bryant is fireeeee!
Oscar Bryant is fireeeee! He's such a super star and made my process so easy and I love my new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The experience was pretty good for the most part.
The experience was pretty good for the most part. I made an appointment so I did not have to wait long to test and to look at the car. Great condition. Our sales rep Randall was really helpful and made the process easy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience! We're glad to hear that everything went smoothly, and that Randall was able to make the process easy for you. If you need any further assistance, don’t hesitate to reach out. Enjoy your new car!
Everyone rocked!
Everyone rocked! Only compliant is that it took 3 hours to sell my car & there were no snack machines. Other than that it was pretty simple.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback with us! We’re delighted to hear that you found the team’s efforts outstanding and that the overall process was straightforward. We apologize for the wait time during your visit and the lack of available refreshments. Your comments are valuable to us, and we will take them into consideration as we strive to improve our guest experience. We appreciate your patience and hope to have the opportunity to serve you again in the future!
Kevin was Awesome!
Kevin was Awesome!! Very kind and patient This is my second car i have purchased here. Highly recommended
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Oscar was a pleasure to work with and had answers for all
Oscar was a pleasure to work with and had answers for all of our questions. We loved how echo park streamlines the process, it’s the best vehicle purchase experience we’ve had. The facility is bright and comfortable, the back of house service operation is so professional. Good coffee too.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thomas was a great salesman.
Thomas was a great salesman. Keep us up to date on tge entire process ( made is easier) . Thank you Thomas
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind words! We're thrilled to hear that Thomas provided you with excellent service and kept you informed throughout the entire process, making it easier for you. We'll be sure to pass along your appreciation to him. Thank you for choosing us, and we look forward to assisting you again in the future!
Thank you Robert!
Thank you Robert! Thank you for making this a pleasant experience. I appreciate your help.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jasmine Walker was my Experience Guide and she was
Jasmine Walker was my Experience Guide and she was professional, attentive and courteous! When you come to EchoPark ask for Jasmine!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Arturo at Echo Park in Duluth was phenomenal!
Arturo at Echo Park in Duluth was phenomenal! He was knowledgeable and helpful without being pushy. Will definitely suggest him and Echo Park to anyone I know looking to buy a quality new used car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This is how car buying should be.
This is how car buying should be. There are no shenanigans and no surprises. Randall knew more about the Mazda than the dealership! It was also great to be able to compare two cars at once that were the same year - engine noises and such. No other dealer carried around a buffing cloth, tire gauge and other cables and such to make the car buying decision easier. No pressure either. Great Job!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your awesome feedback! We're so glad to hear that your car-buying experience was exactly how it should be – straightforward and hassle-free. It's fantastic to know that Randall's expertise, attention to detail, and commitment to providing a great experience made such a difference. We love hearing that you could compare vehicles comfortably and make a well-informed decision without any pressure. We truly appreciate your kind words and look forward to serving you again in the future!
