Reviews
Write a reviewCustomer service was outstanding, very prompt. Made me feel like I was family there, the purchase was a amazing experience overall.
Customer service was outstanding, very prompt. Made me feel like I was family there, the purchase was a amazing experience overall.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They did not tell me the truck had hail damage until the very end. Someone disclosed To me separately
They did not tell me the truck had hail damage until the very end. Someone disclosed To me separately
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Bought a truck for $26,000. Had engine and electrical issues the first day I got it home. Discovered they performed an oil change but forgot to put oil back in the truck. I've put $4,000 into mechanical repairs just before I discovered that the vehicle had been in a massive accident that was not reported on Carfax or disclosed by the sales team. They refused to fix any of the issues ranging from broken headlights, bad engine sensors to hack body work to cover up the damage. At one point the manager Shawn accused my wife of being a con artist because she expected him to honor the warranty and fix some of the issues. The list of shady things they did throughout the process are endless and this post is already long. They lied about the origin of the truck, made offers at the sale that they didn't honor after the ink dried, and displayed extraordinary negligence in the garage. I'm working with a lawyer and the BBB to see what can be done but most likely I'm stuck with a very expensive falsely advertised truck with a long list of problems. Avoid this place at all costs. DO NOT BUY FROM THIS DEALER!!!
Bought a truck for $26,000. Had engine and electrical issues the first day I got it home. Discovered they performed an oil change but forgot to put oil back in the truck. I've put $4,000 into mechanical repairs just before I discovered that the vehicle had been in a massive accident that was not reported on Carfax or disclosed by the sales team. They refused to fix any of the issues ranging from broken headlights, bad engine sensors to hack body work to cover up the damage. At one point the manager Shawn accused my wife of being a con artist because she expected him to honor the warranty and fix some of the issues. The list of shady things they did throughout the process are endless and this post is already long. They lied about the origin of the truck, made offers at the sale that they didn't honor after the ink dried, and displayed extraordinary negligence in the garage. I'm working with a lawyer and the BBB to see what can be done but most likely I'm stuck with a very expensive falsely advertised truck with a long list of problems. Avoid this place at all costs. DO NOT BUY FROM THIS DEALER!!!
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- 1.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase