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Arlington Heights Buick GMC

(6,351 reviews)
Visit Arlington Heights Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 37 awards
2024 state dealer award 2023 national dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2016 state dealer award 2015 national dealer award 2015 national dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (847) 847-4433 (847) 847-4433
Used (847) 929-4927 (847) 929-4927
Service (847) 929-9110 (847) 929-9110

Reviews

(6,351 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Arlington Heights Buick GMC from DealerRater.

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2014 Acadia

I purchased a new vehicle from Sullivan this weekend. I thought the sales team - Phil in particular - was great. They spent a lot of time walking me through the vehicle, discussing my various options, and working through the pricing with me. I would definitely recommend Sullivan if you are in the market for a new GMC or Buick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

We went to Sullivan's in Arlington Heights after my parents' car was totaled while parked in a parking lot. We were very pleased with Mike Ayoub's service. He listened to what my parents wanted in a pre-owned car, chose a great car to show them, and is delivering it to them in Des Plaines. We will definitely recommend them to our friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service

Mike Ayoub at Sullivan' Buick GMC was a great person to work with. Experienced, professional, and answered all our questions. We were very pleased with the price. Bill Lucey, in Finance, explained everything thoroughly, and was very patient and respectful, as he helped my legally blind father to complete all the paperwork, for my mom's "new" pre-owned Lucerne. Thank you both!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent Sales Staff

The purchase of my Buick Regal was one of the most pleasant experiences I have ever had when shopping for a car. Everyone at Sullivan Buick was very polite and helpful especially my salesperson, Geoff Sulkowski. He was very informative about all of the features of the car and he was a big factor in my purchasing the Buick from Sullivan Buick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Eliot is the best salesman ever!

After visiting several dealerships, I met Eliot! He found the car I was interested in, and gave me a great price, all information I needed to decide, and had great follow-up. I traveled far to reach him, but it was worth it! Thank you. Did I mention the finance team? TOP NOTCH!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Eliot is the best!

After visiting several dealerships, I met Eliot! He found the car I was interested in, and gave me a great price, all information I needed to decide, and had great follow-up. I traveled far to reach him, but it was worth it! Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Wonderful people!

We looked for a used car for days on end and finally found the perfect one. Their price was better than anywhere else and everyone was a delight to deal with. I highly recommend this dealership. Easy, no pressure, friendly, and they gave us a better rate on financing than we got from our bank. I'm a big fan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience

Bill Sullivan was a great experience . I recommend this dealership they help us and provided a great service , Mark Latta answer our questions and work hard to get us the car we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent Experience

We purchased a used Buick Enclave last week at Sullivan Buick GMC and it was the most positve experience my husband and myself have encountered when buying a car. Mike Ayoub and Mark Latta were incredilby knowledgeable, friendly and helpful salesmen. They listened to us, and were able to help us make a purchase we were pleased with and kept us on budget! We would definitely recommend Sullivan to all of our friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best Experience at a Dealership

Last week we purchased a used Buick Enclave, and it was, by far, our best experience in buying a car. Sullivan Buick GMC offered incredible service, and gave us a great deal to boot! Our salesmen, Mike Ayoub and Mark Latta made the experience easy and stress free. They listened to what we wanted, and made sure we found a car that was in our price range. They were both very knowledgeable, friendly, and incredibly easy to work with. Mike O'Connell also provided great service when it came time to pay/finance our new car. We would definitely recommend Sullivan to our friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.