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Montrose Buick GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (11 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (11 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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If you're in the market for a new vehicle, I highly recommend Montrose Chevrolet GMC and Brandyn Eisengart! From the initial phone conversation to the personalized video and warm welcome when we arrived, the level of customer service was exceptional from start to finish. Brandyn was knowledgeable, professional, friendly, and genuinely cared about making sure we had a great experience. He made the car-buying process simple, comfortable, and completely stress-free. Everyone at Montrose Chevrolet GMC was helpful and easy to work with, making the entire experience smooth and enjoyable. We are extremely happy with our purchase and would absolutely recommend Brandyn and the Montrose team to anyone looking for a vehicle!

If you're in the market for a new vehicle, I highly recommend Montrose Chevrolet GMC and Brandyn Eisengart! From the initial phone conversation to the personalized video and warm welcome when we arrived, the level of customer service was exceptional from start to finish. Brandyn was knowledgeable, professional, friendly, and genuinely cared about making sure we had a great experience. He made the car-buying process simple, comfortable, and completely stress-free. Everyone at Montrose Chevrolet GMC was helpful and easy to work with, making the entire experience smooth and enjoyable. We are extremely happy with our purchase and would absolutely recommend Brandyn and the Montrose team to anyone looking for a vehicle!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Waiting on parts to be delivered represented most of the wait time. I was looking for a more aggressive tread tires to swap for the winter. The

Waiting on parts to be delivered represented most of the wait time. I was looking for a more aggressive tread tires to swap for the winter. The

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Everyone in service is respectful and competent. The technicians provide great care for my vehicles. The service I receive makes us return again and again to Montrose in Ashtabula.

Everyone in service is respectful and competent. The technicians provide great care for my vehicles. The service I receive makes us return again and again to Montrose in Ashtabula.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I was satisfied with the service I received ... everyone was nice friendly and kept me posted on my truck ....

I was satisfied with the service I received ... everyone was nice friendly and kept me posted on my truck ....

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great experience , service was completed on time and I appreciated my vehicle being washed especially in the wintertime

Great experience , service was completed on time and I appreciated my vehicle being washed especially in the wintertime

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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My sales Specialist was Jacob Odle. He was very helpful putting me into the car I needed. He helped by listening to all my wants needs and he came through for me 100% with a fair priced perfect condition Kia Soul newer model. He was friendly but professional. Jacob has a clear knowledge of the dealerships inventory.

My sales Specialist was Jacob Odle. He was very helpful putting me into the car I needed. He helped by listening to all my wants needs and he came through for me 100% with a fair priced perfect condition Kia Soul newer model. He was friendly but professional. Jacob has a clear knowledge of the dealerships inventory.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
4.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service as usual. Carwash was awesome. Waiting area was clean and comfortable.

Great service as usual. Carwash was awesome. Waiting area was clean and comfortable.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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? GREAT I was there for service for my truck I called and Michael was amazing from start to finish thank you Michael

? GREAT I was there for service for my truck I called and Michael was amazing from start to finish thank you Michael

Rating breakdown (out of 5):
Customer service
4.0
Buying process
3.0
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Not very happy after driving nearly 300 hundred miles and 4 1/2 hours to find a truck with a 14 inch dent up the back upper cab corner on the used vehicle. especially after asking them if the unit had any visible damage, wow I wonder what they do consider damage. They sure were quick to contact me when I first inquired about the unit, now no one will even call me back. So much for quality service from Montrose, and no it appears you don't have a friend at Montrose like they advertise. I guess the old saying is true for Montrose "BUYER BEWARE"

Not very happy after driving nearly 300 hundred miles and 4 1/2 hours to find a truck with a 14 inch dent up the back upper cab corner on the used vehicle. especially after asking them if the unit had any visible damage, wow I wonder what they do consider damage. They sure were quick to contact me when I first inquired about the unit, now no one will even call me back. So much for quality service from Montrose, and no it appears you don't have a friend at Montrose like they advertise. I guess the old saying is true for Montrose "BUYER BEWARE"

Rating breakdown (out of 5):
Customer service
1.0
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Kyle Overby made the experience worth while , his product knowledge and personality secured the decision to buy from Montrose

Kyle Overby made the experience worth while , his product knowledge and personality secured the decision to buy from Montrose

Rating breakdown (out of 5):
Customer service
5.0
Buying process
4.0
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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