Reviews
Trash didn’t help r have solution for any of the situation of getting in a vehicle had misleading information and wasn’t accurate information on any of the vehicles I was looking at
Trash didn’t help r have solution for any of the situation of getting in a vehicle had misleading information and wasn’t accurate information on any of the vehicles I was looking at
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
This not a good dealership to do business with I bought a truck with a bad transmission oil leak I was told that it was in good shape all lies! It also needs new breaks on the back side no jack was in the vehicle. Top Motors is not a dealership you want to do business with. Ad said 7 days to return, and they refused to take it back after 4 days. Terrible seller!!!!
This not a good dealership to do business with I bought a truck with a bad transmission oil leak I was told that it was in good shape all lies! It also needs new breaks on the back side no jack was in the vehicle. Top Motors is not a dealership you want to do business with. Ad said 7 days to return, and they refused to take it back after 4 days. Terrible seller!!!!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I inquired about a car. The car was still available. The person that responded was professional. I couldn't get cash. The cars look good.
I inquired about a car. The car was still available. The person that responded was professional. I couldn't get cash. The cars look good.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
No one at Top Motors ever responded to my inquiry for more information on the 2007 Toyota FJ Cruiser.
No one at Top Motors ever responded to my inquiry for more information on the 2007 Toyota FJ Cruiser.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Sorry to hear that you're not happy. we have a website that has all the information related to cars .There are more than 100 cars over here, and we don't talk about prices and information on the phone whenever you don't see or test drive the car.
Absolutely avoid TOP MOTORS in Dallas, Texas. I inquired about a LEXUS SC430 (Black) that they had listed, specifically asking if there were any known issues. They assured me the car was in 'perfect condition.' Trusting their word, I spent $240 on a pre-purchase inspection (PPI) and drove all the way from Austin to Dallas, ready to finalize the purchase. The PPI report revealed a completely different story. The car had significant oil leaks, engine hesitation, and several other major problems. Clearly, they were aware of these issues and deliberately misled me. This dealership not only wasted my $240 inspection fee but also my time and travel expenses. Their blatant dishonesty is unacceptable. Do not waste your time or money with TOP MOTORS. They cannot be trusted."
Absolutely avoid TOP MOTORS in Dallas, Texas. I inquired about a LEXUS SC430 (Black) that they had listed, specifically asking if there were any known issues. They assured me the car was in 'perfect condition.' Trusting their word, I spent $240 on a pre-purchase inspection (PPI) and drove all the way from Austin to Dallas, ready to finalize the purchase. The PPI report revealed a completely different story. The car had significant oil leaks, engine hesitation, and several other major problems. Clearly, they were aware of these issues and deliberately misled me. This dealership not only wasted my $240 inspection fee but also my time and travel expenses. Their blatant dishonesty is unacceptable. Do not waste your time or money with TOP MOTORS. They cannot be trusted."
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I bought a 2010 VW from this place and was told the vehicle had no issues with the exception of a non working radio. I drove the car home about 60 miles and the check engine light came on. I am fairly certain if you clear a code on a car to shut off the check engine light that it comes back on if the issue persists after 50 miles.. so pretty sure they knew about the code but cleared it. Then I found out there is an oil leak... when I called him about it he told me to take it to his friend who is a mechanic but did not commit to paying for it or even discounting the work. I took the car to my own mechanic and it needs a new rear main seal, vaccuum pump and also needs a new ignition cylinder... all issues this man knew about but did not say anything. If you buy a car from this place you are crazy.... all said and done I have to pay $3100 to get the car driveable again....he talks a good game but he is dishonest. Don't fall for it.
I bought a 2010 VW from this place and was told the vehicle had no issues with the exception of a non working radio. I drove the car home about 60 miles and the check engine light came on. I am fairly certain if you clear a code on a car to shut off the check engine light that it comes back on if the issue persists after 50 miles.. so pretty sure they knew about the code but cleared it. Then I found out there is an oil leak... when I called him about it he told me to take it to his friend who is a mechanic but did not commit to paying for it or even discounting the work. I took the car to my own mechanic and it needs a new rear main seal, vaccuum pump and also needs a new ignition cylinder... all issues this man knew about but did not say anything. If you buy a car from this place you are crazy.... all said and done I have to pay $3100 to get the car driveable again....he talks a good game but he is dishonest. Don't fall for it.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Sorry to see you are not happy. we let you to test drive the vehicle and check the leak, AC and pretty much everything before your decision. we never rush you or push you to make a purchase, and we sell our cars AS IS, under market value. used cars usually need more attention and in most cases obviously need some small repairs, and I told you to take the car to our mechanic, but you decided to take it to your mechanic.
Unfortunately could not come to an agreement. Their vehicles are selected from auctions but with a blindfold. Some have mechanical issues that can poise a dafety concern such as brakes. Salesmen is polite but stubborn. Listening goes a long way but they value talking their point over listening to buyers.
Unfortunately could not come to an agreement. Their vehicles are selected from auctions but with a blindfold. Some have mechanical issues that can poise a dafety concern such as brakes. Salesmen is polite but stubborn. Listening goes a long way but they value talking their point over listening to buyers.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I purchased a Mercedes S550 2008. This is the best old used vehicle I've ever purchased. It's been 2 weeks now .I took it to Firestone to run full inspection. It passed with flying colors. Tom the owner and I could tell you from my own experience only is an honest, friendly, patient gentleman. I recommend his business. Thank you Tom,I wish you the best. Sincerely Sammy Anabtawi.
I purchased a Mercedes S550 2008. This is the best old used vehicle I've ever purchased. It's been 2 weeks now .I took it to Firestone to run full inspection. It passed with flying colors. Tom the owner and I could tell you from my own experience only is an honest, friendly, patient gentleman. I recommend his business. Thank you Tom,I wish you the best. Sincerely Sammy Anabtawi.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tom was very patient with myself, my wife and my mechanic, as we looked at virtually every SUV he had on his lot. Even letting us test drive two of them before we decided on the 2011 Mercedes-Benz ML350 4matic. Would definitely recommend this dealership to anyone on the look out for a 'new to them' vehicle. Tom will work with you to get you the vehicle you want at a price you like.
Tom was very patient with myself, my wife and my mechanic, as we looked at virtually every SUV he had on his lot. Even letting us test drive two of them before we decided on the 2011 Mercedes-Benz ML350 4matic. Would definitely recommend this dealership to anyone on the look out for a 'new to them' vehicle. Tom will work with you to get you the vehicle you want at a price you like.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I purchased a van yesterday from Tom at top motors and my wife and I are very satisfied with our new vehicle. Tom was very easy to work with and sent us a title overnight mail. Would highly recommend this used car lot. We plan to hopefully purchase another one in the near future.
I purchased a van yesterday from Tom at top motors and my wife and I are very satisfied with our new vehicle. Tom was very easy to work with and sent us a title overnight mail. Would highly recommend this used car lot. We plan to hopefully purchase another one in the near future.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase