Skip to main content

carneed

(38 reviews)
Visit carneed
Sales hours: 10:00am to 7:00pm
View all hours
Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–7:00pm
Sunday Closed
(312) 248-6001 (312) 248-6001

Inventory

See all 83 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2021.
Our Dealership is founded on trust integrity and respect. We are proud to offer these values in our sales and business practices so our customers keep coming back. The vehicles on our lot have the best prices and quality in the area so come by and see us today!

Reviews

(38 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Buying a car is ultimately about trust, and that is exactly why I purchased my 2024 Lexus ES 300h from CarNeed. Otis is a true professional with experience helping customers purchase everything from high-end luxury vehicles to dependable everyday transportation. He brings the same level of respect, honesty, and professionalism to every customer. My purchase is meager compared to other high-end rare cars Otis sells, and I always felt heard. Otis knows the difference between what’s right and what’s merely convenient, and he consistently chose to do the right thing. Whenever a question or concern came up, he went the extra mile to make it right without hesitation. That kind of integrity is rare. If you’re considering buying or selling a well maintained, clean vehicle—whether it’s a luxury car or a reliable daily driver—I highly recommend reaching out to Otis at CarNeed. In fact, I’ve already recommended Otis to friends and colleagues, and I’ll continue to do so with complete confidence. Thank you, Otis, for making what is often a stressful purchase feel straightforward, honest, and enjoyable. Very happy with my purchase experience at CarNeed!

Buying a car is ultimately about trust, and that is exactly why I purchased my 2024 Lexus ES 300h from CarNeed. Otis is a true professional with experience helping customers purchase everything from high-end luxury vehicles to dependable everyday transportation. He brings the same level of respect, honesty, and professionalism to every customer. My purchase is meager compared to other high-end rare cars Otis sells, and I always felt heard. Otis knows the difference between what’s right and what’s merely convenient, and he consistently chose to do the right thing. Whenever a question or concern came up, he went the extra mile to make it right without hesitation. That kind of integrity is rare. If you’re considering buying or selling a well maintained, clean vehicle—whether it’s a luxury car or a reliable daily driver—I highly recommend reaching out to Otis at CarNeed. In fact, I’ve already recommended Otis to friends and colleagues, and I’ll continue to do so with complete confidence. Thank you, Otis, for making what is often a stressful purchase feel straightforward, honest, and enjoyable. Very happy with my purchase experience at CarNeed!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Buying my second car from Otis in just two months really says everything! At this point they should probably just start reserving me a parking spot. Both experiences were incredibly smooth, professional, and completely stress-free. The service was outstanding, the communication was honest and clear, and I always felt well taken care of. I can’t recommend them highly enough

Buying my second car from Otis in just two months really says everything! At this point they should probably just start reserving me a parking spot. Both experiences were incredibly smooth, professional, and completely stress-free. The service was outstanding, the communication was honest and clear, and I always felt well taken care of. I can’t recommend them highly enough

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

They helped me get the car I went in for. Super nice , great dealership. Thank you guys again.

They helped me get the car I went in for. Super nice , great dealership. Thank you guys again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

I was trying to buy a car from abroad prior to moving back to the US. Valeriya was a great help and we tried everything to get the deal done. She worked with me through cash and finance options while navigating the difficulties of a 6 hour time difference, no US mobile number and challenges of wire transfers internationally. I picked up the car yesterday and it looks amazing, which I knew because Valeriya took the time to take a complete video and sending it to me prior to purchase. She was amazing!

I was trying to buy a car from abroad prior to moving back to the US. Valeriya was a great help and we tried everything to get the deal done. She worked with me through cash and finance options while navigating the difficulties of a 6 hour time difference, no US mobile number and challenges of wire transfers internationally. I picked up the car yesterday and it looks amazing, which I knew because Valeriya took the time to take a complete video and sending it to me prior to purchase. She was amazing!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

I have purchased over a dozen vehicles in my lifetime and the Carneed experience was by far my best experience. Otis was very thorough, transparent and professional resulting in me making my first blind purchase. I couldn’t be happier with both the vehicle and becoming a member of the Carneed family. Otis, Vic… Thank you!!!

I have purchased over a dozen vehicles in my lifetime and the Carneed experience was by far my best experience. Otis was very thorough, transparent and professional resulting in me making my first blind purchase. I couldn’t be happier with both the vehicle and becoming a member of the Carneed family. Otis, Vic… Thank you!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Victor was a great sales person. Will buy a car from him again. Thank you Carneed for helping me find my new ride

Victor was a great sales person. Will buy a car from him again. Thank you Carneed for helping me find my new ride

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

CarNeed has never disappointed me, not once. I’d highly recommend asking for Victor, as he has personally helped me, and continues to make me feel confident in CarNeed and our relationship. All around fantastic service and attention to detail, as well as a high degree of professionalism. I will be returning to CarNeed in the future, and consider them my preferred auto dealership

CarNeed has never disappointed me, not once. I’d highly recommend asking for Victor, as he has personally helped me, and continues to make me feel confident in CarNeed and our relationship. All around fantastic service and attention to detail, as well as a high degree of professionalism. I will be returning to CarNeed in the future, and consider them my preferred auto dealership

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Professional staff, fair prices, and a smooth buying experience. Highly recommend this dealership for all your car needs!

Professional staff, fair prices, and a smooth buying experience. Highly recommend this dealership for all your car needs!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Recently went to Carneed and the whole experience was way smoother than I expected. The staff was helpful, not pushy, and answered all my questions honestly. They helped me find something within my budget and made the process quick and stress-free. Definitely recommend checking them out if you’re looking for a car!

Recently went to Carneed and the whole experience was way smoother than I expected. The staff was helpful, not pushy, and answered all my questions honestly. They helped me find something within my budget and made the process quick and stress-free. Definitely recommend checking them out if you’re looking for a car!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

I had an amazing experience working with this team! From the very beginning, Victor was incredibly attentive, patient, and truly focused on helping me find my dream car. He took the time to understand exactly what I was looking for and guided me through every step of the process without ever making me feel pressured. I highly recommend them to anyone looking for a reliable, trustworthy team to help find the perfect vehicle!

I had an amazing experience working with this team! From the very beginning, Victor was incredibly attentive, patient, and truly focused on helping me find my dream car. He took the time to understand exactly what I was looking for and guided me through every step of the process without ever making me feel pressured. I highly recommend them to anyone looking for a reliable, trustworthy team to help find the perfect vehicle!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
See all 38 reviews

Related searches near you