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EchoPark Automotive Phoenix

(552 reviews)
Visit EchoPark Automotive Phoenix
Sales hours:
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
(602) 654-4206 (602) 654-4206

Reviews

(552 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of EchoPark Automotive Phoenix from DealerRater.

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Our sales person Alex was super easy to work with.

Our sales person Alex was super easy to work with. The pricing was the best around and I felt like I was taken care of instead of being sold stuff I didn't want

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

We’re overjoyed to hear about your 5-star experience! Our goal is to lead Phoenix in customer satisfaction, and reviews like yours inspire us to keep pushing forward. We hope your new car brings you endless smiles and adventures. Thank you for being part of our journey to #1!

Phillip Williams was so great to us here, so glad we

Phillip Williams was so great to us here, so glad we stopped at EchoPark and would definitely come back again!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for sharing your experience! We’re delighted that we could provide you with exceptional service and help you find the perfect vehicle. We hope your new ride brings you joy mile after mile. Don’t hesitate to reach out if you need anything in the future. Happy driving!

courteous patient answered all questions expeditiously

courteous patient answered all questions expeditiously reviewed all documents with me clearly explaining all charges

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We're thrilled to hear that you had a 5-star experience with us. Congratulations on your new vehicle! We wish you many happy miles ahead, and we’re here for anything you need on your journey. Safe travels and enjoy the ride!

John was Awesome!

John was Awesome! It was a fabulous experience. The showroom was comfortable and clean. Communication was key and John nailed that! Will refer 100%

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re so excited to hear that you had such a great experience with us! Thank you for choosing EchoPark and taking the time to leave a review. We hope your new vehicle takes you on countless adventures and brings you nothing but great memories. Wishing you safe and happy travels!

Alec was awesome did the dang thing so I was able to

Alec was awesome did the dang thing so I was able to leave more then happy then when you bring home your first baby.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for sharing your experience! We’re delighted that we could provide you with exceptional service and help you find the perfect vehicle. We hope your new ride brings you joy mile after mile. Don’t hesitate to reach out if you need anything in the future. Happy driving!

Alec was amazing in assisting us finding the best deal

Alec was amazing in assisting us finding the best deal for a truck. Appreciate you being patient 🙏

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for sharing your experience! We’re delighted that we could provide you with exceptional service and help you find the perfect vehicle. We hope your new ride brings you joy mile after mile. Don’t hesitate to reach out if you need anything in the future. Happy driving!

Easy to get along and approachable.

Easy to get along and approachable. He helped make sure everything was moving smoothly while staying attentive and making I was abreast of the buying process. Needs to be employee of the month!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re so excited to hear that you had such a great experience with us! Thank you for choosing EchoPark and taking the time to leave a review. We hope your new vehicle takes you on countless adventures and brings you nothing but great memories. Wishing you safe and happy travels!

It was a pleasure having Elizabeth as our dealer.

It was a pleasure having Elizabeth as our dealer. She was amazing, she answered all of my questions, very helpful throughout the whole process of buying our car. I will definitely be recommend her to all of my friends and family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We’re delighted that we could provide you with exceptional service and help you find the perfect vehicle. We hope your new ride brings you joy mile after mile. Don’t hesitate to reach out if you need anything in the future. Happy driving!

Really nice personal and good experience Lisa was really

Really nice personal and good experience Lisa was really good whit all my family thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate your kind words and the time you took to share your experience! We’re overjoyed to have been a part of your car-buying journey. Here’s to many safe and enjoyable miles on the road ahead! This is what our Experience Guides live for – seeing a guest this happy! So glad you chose EchoPark Automotive, and we hope to see you (or your friends and family) in the future.

Was able to have a smooth and easy experience purchasing

Was able to have a smooth and easy experience purchasing a Subaru with Rick Lopez!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your kind words! We're thrilled to hear that you had a 5-star experience with us. Congratulations on your new vehicle! We wish you many happy miles ahead, and we’re here for anything you need on your journey. Safe travels and enjoy the ride! This is what our Experience Guides live for – seeing a guest this happy! So glad you chose EchoPark Automotive, and we hope to see you (or your friends and family) in the future.