Reviews
Everyone is so friendly and helpful and courteous id
Everyone is so friendly and helpful and courteous id recommend them to anyone and also have service done in a timely manner Thank You All
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Karolyn, for choosing Lithia Nissan of Ames. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Customer service at its best!
Customer service at its best! Zac and team helped me with my Wife’s car and mine a week later. The experience will bring me back again when I have an automotive need!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that Zac and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Nissan of Ames!
The dealership has always provided excellent service for
The dealership has always provided excellent service for my Nissan autos. I imagine we will stick with it when we need a new auto!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Melvin, Jeff, and our team met your expectations. Thank you for choosing Lithia Nissan of Ames, we look forward to having you as a valued customer for many years to come!
Aaron Warren was great help.
Aaron Warren was great help. I got the car I wanted and needed. He was helpful and answered any questions I had. They were patient with me because I came from out of state to get the car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Aaron and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Everyone is very friendly and easy to work with.
Everyone is very friendly and easy to work with. Wayde keeps us coming back. He is very professional and kind. He goes above and beyond to get us the car we need.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Wayde and our team, and we look forward to working with you again.
Oil change Tire rotation.
Oil change Tire rotation. They did a good job. It was quick and convenient. Yep
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Excellent customer service, from sales to service.
Excellent customer service, from sales to service. I definitely recommend them. The entire experience has been great. 👍
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much, Jennifer, for choosing Lithia Nissan of Ames! Congrats on your new purchase, and let us know if we can be of any more assistance!
Lithia Nissan's service department has A1 customer
Lithia Nissan's service department has A1 customer service. Zac is very courteous, knowledgeable and has a great customer service demeanor. He or Josh go over the service report and answer all of my questions no matter how many I ask. I feel confident my car is getting the best care possible and I know as best one can know what to anticipate for future servicing/ maintenance.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks, Jeanne, for sharing your thoughts about your experience with Zac and Josh here at Lithia Nissan of Ames. We appreciate your business and hope to see you again soon!
Both my husband and I have used Ames Nissan and if we
Both my husband and I have used Ames Nissan and if we don't have to use them again we would perfeer it that way. They were slow to work on our cars and poor with communication.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Zac answered my questions and got back to me quickly.
Zac answered my questions and got back to me quickly. I really appreciated his help.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.