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Mazda of Gladstone

(2,135 reviews)
2023 state dealer award
View 16 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(2,135 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mazda of Gladstone from DealerRater.

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Ty was great to work with, he kept us updated throughout...

Ty was great to work with, he kept us updated throughout the whole buying process. Highly recommend working with Ty!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Ty was a good guy to work with ! Kept us informed, stayed...

Ty was a good guy to work with ! Kept us informed, stayed in touch with us throughout the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I like the Service Department at Mazda of Gladstone a...

I like the Service Department at Mazda of Gladstone a lot. Easy to schedule online, easy check-in upon arrival, and very prompt service. This is my fifth year taking my car there for service. David Valdez was friendly and helpful. The work I needed came in under the estimate, and took half the time expected. Although the waiting area is a bit noisy, I just bring earbuds, which neutralize the noise so I can read while I wait. I appreciate that they give coupons for a car wash with every service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great sales experience with Daniel and Lidiya at Mazda of...

Great sales experience with Daniel and Lidiya at Mazda of Gladstone. I won't buy a car anywhere else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service! They were able to help me with...

Great customer service! They were able to help me with everything I needed! I really appreciate Erin and Ty for all of their assistance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mazda of Gladstone is a game changer! The Ty, Daniel, Tom...

Mazda of Gladstone is a game changer! The Ty, Daniel, Tom and Octavia were all very pleasant. The our shade was stress free and transparent. I was in contact with 4 other dealers before deciding on Mazda. By far, the best experience I have ever had at a car dealership. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great environment and friendly dealer associate to help...

Great environment and friendly dealer associate to help me and my family get the car that we want. All the dealing process was very fast and they can be able to give us the price that fits our pocket. We wanted to spot out that is Erin Perez the dealer associate that works there at gladstone. She's a very likable person to work with, she kept in touch with me about the car that we are interested. With these great experience I have with Mazda Gladstone, in the future I'll definitely comeback for another vehicle checkout.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It’s a lousy time to buy a car. Given supply chain...

It’s a lousy time to buy a car. Given supply chain issues, selection is diminished and many dealers have increased prices. Despite all this, I found the exact CX-5 that I was looking for at Mazda of Gladstone, at a very fair price. They made the whole car-buying experience easy and even a bit fun. Bob Grieg is an extremely knowledgeable sales guy and knows the best routes for a test drive! Then he helped me decipher the computer and set it up properly. Sales manager Daniel Kirchem helped me put together a deal I was very satisfied with. I would highly recommend this team to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Our Concierge Lidiya was truly amazing!!! In a time...

Our Concierge Lidiya was truly amazing!!! In a time where inventory sells extremely fast and there are possible long lead times on new vehicles due to supply chain issues, we were able to seamlessly get the 2022 CX-5 of our dreams! This was possible due to Lidiya's excellent attention to detail and her great communication with us. Lidiya was very knowledgeable and made the vehicle feature training a breeze. We are repeat CX-5 owners with Mazda of Gladstone and that is because of the wonderful team of representatives and their excellent level of service. We will highly recommend others to come experience the smooth and easy process with the Gladstone team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We are very thankful to have Clark help us find a newer,...

We are very thankful to have Clark help us find a newer, bigger vehicle within our price range. 10/10 experience! We will definitely be back to buy another car from Clark!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.