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AUTO DESTINATION

(18 reviews)
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Sales hours: 10:00am to 7:00pm
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Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–6:00pm
Sunday 11:00am–5:00pm

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(253) 799-1762 (253) 799-1762

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About our dealership

This seller has been on Cars.com since September 2023.
Welcome To Auto Destination, A Dealer Serving Tacoma, WA & Beyond -It is our pleasure to provide drivers with a comprehensive list of used cars for sale and financing options. The next time you're looking for automotive support, choose Auto Destination! -Not only is our sales team highly knowledgeable, but we are very friendly. If you have a question about our services or schedules, someone will gladly get you the information you desire. -Why Choose Auto Destination? We offer a large selection of like-new vehicles for sale. Drivers can easily secure a truck or SUV that can stand tough Washington winters.

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Reviews

(18 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AUTO DESTINATION from DealerRater.

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Sales staff at Auto Destination super helpful in guiding

Sales staff at Auto Destination super helpful in guiding me to find the perfect car!! Thank you 😊 Definitely will refer my friends to go there

Sales staff at Auto Destination super helpful in guiding

Sales staff at Auto Destination super helpful in guiding me to find the perfect car!! Thank you 😊 Definitely will refer my friends to go there

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Great dealership, never felt pressure to purchase, very

Great dealership, never felt pressure to purchase, very informative about the vehicle I was looking at, finance manger was especially informative about all the extended warranty without being pushy

Great dealership, never felt pressure to purchase, very

Great dealership, never felt pressure to purchase, very informative about the vehicle I was looking at, finance manger was especially informative about all the extended warranty without being pushy

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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I've known Marc a long time.

I've known Marc a long time. Always a pleasure to deal with. Pain free experience.

I've known Marc a long time.

I've known Marc a long time. Always a pleasure to deal with. Pain free experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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I have purchased my last 3 vehicles from these guys.

I have purchased my last 3 vehicles from these guys. I don’t foresee myself purchasing from anywhere else. They’re super easy to work with. Financing was a breeze and everyone (not just the sales floor) are so nice and professional. If you’re n the market for a new reliable vehicle, I highly recommend! Ask for Marc M!! He will take care of you.

I have purchased my last 3 vehicles from these guys.

I have purchased my last 3 vehicles from these guys. I don’t foresee myself purchasing from anywhere else. They’re super easy to work with. Financing was a breeze and everyone (not just the sales floor) are so nice and professional. If you’re n the market for a new reliable vehicle, I highly recommend! Ask for Marc M!! He will take care of you.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Great customer service and selection!

Great customer service and selection! Wouldn’t buy a car anywhere else now, I send everyone I know here. Truly care about their customers

Great customer service and selection!

Great customer service and selection! Wouldn’t buy a car anywhere else now, I send everyone I know here. Truly care about their customers

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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DO NOT DO BUSINESS WITH THIS COMPANY!

DO NOT DO BUSINESS WITH THIS COMPANY! They will lie to you about what's wrong with a vehicle. My daughter & I have never had such an awful experience! Buyer Beware!!!!

DO NOT DO BUSINESS WITH THIS COMPANY!

DO NOT DO BUSINESS WITH THIS COMPANY! They will lie to you about what's wrong with a vehicle. My daughter & I have never had such an awful experience! Buyer Beware!!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Welp, It's been 3 months since I purchased a vehicle from

Welp, It's been 3 months since I purchased a vehicle from Auto Destination - and it's been the most stressful, gut-wrenching experience. First off, the vehicle was sold to me with a bad transmission. Within 4 weeks of having the car (A 2013 Subaru Outback), it was brought back to them to replace the transmission. They had my vehicle for 3 weeks, and upon return, the car started rough and had noises it didn't have when I dropped it off the first time. The car shook, it rattled, and it sounded like a truck upon start up. When I continually asked Auto Destination for a work order, or a detailed description on what happened to the vehicle -- knowing something was VERY wrong with it, now, I never got any information other than an invoice for what *I* paid for. I contacted the warranty company, to ask for next steps. They advised I take the vehicle for a diagnosis, and get back to them with work that needs to be done. I brought the car to a nearby shop, and found that the NEW transmission that was put in the car was not only leaking already -- but was the WRONG TRANSMISSION FOR THE CAR. This, in turn, fried the starter as the transmission, computer and starter were all starting the car in different gears/gear ratios were off. I brought the car back to Auto Destination for repairs 16 days ago, and no repairs have been completed. They have offered me a different, older vehicle which is more expensive, instead of completing required repairs. They continue to tell me that the car runs fine, as it should, and nothing is wrong with it -- even though it needs $11,700 worth of work (The vehicle is worth $8,250). Auto Destination sold me a totaled car, attempted to fix it, and ruined it even more. They have offered no compensation, not apologized for a 3-month long inconvenience, and have just taken my money and time without a second thought. I am a single mother, that lives an hour + away from this dealership, and have been gaslit into thinking all the problems with the car are in my head -- even with detailed reports from multiple other shops. I now need to seek legal advice, which is more money and time spent, just to get this issue resolved. If you were considering a vehicle from Auto Destination, please do your research.

Welp, It's been 3 months since I purchased a vehicle from

Welp, It's been 3 months since I purchased a vehicle from Auto Destination - and it's been the most stressful, gut-wrenching experience. First off, the vehicle was sold to me with a bad transmission. Within 4 weeks of having the car (A 2013 Subaru Outback), it was brought back to them to replace the transmission. They had my vehicle for 3 weeks, and upon return, the car started rough and had noises it didn't have when I dropped it off the first time. The car shook, it rattled, and it sounded like a truck upon start up. When I continually asked Auto Destination for a work order, or a detailed description on what happened to the vehicle -- knowing something was VERY wrong with it, now, I never got any information other than an invoice for what *I* paid for. I contacted the warranty company, to ask for next steps. They advised I take the vehicle for a diagnosis, and get back to them with work that needs to be done. I brought the car to a nearby shop, and found that the NEW transmission that was put in the car was not only leaking already -- but was the WRONG TRANSMISSION FOR THE CAR. This, in turn, fried the starter as the transmission, computer and starter were all starting the car in different gears/gear ratios were off. I brought the car back to Auto Destination for repairs 16 days ago, and no repairs have been completed. They have offered me a different, older vehicle which is more expensive, instead of completing required repairs. They continue to tell me that the car runs fine, as it should, and nothing is wrong with it -- even though it needs $11,700 worth of work (The vehicle is worth $8,250). Auto Destination sold me a totaled car, attempted to fix it, and ruined it even more. They have offered no compensation, not apologized for a 3-month long inconvenience, and have just taken my money and time without a second thought. I am a single mother, that lives an hour + away from this dealership, and have been gaslit into thinking all the problems with the car are in my head -- even with detailed reports from multiple other shops. I now need to seek legal advice, which is more money and time spent, just to get this issue resolved. If you were considering a vehicle from Auto Destination, please do your research.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Auto Destination of Puyallup was amazing .

Auto Destination of Puyallup was amazing . Leo and Raf we're extremely Quick and accurate to get me on board filling all the paperwork and following back. They hooked me up with some deals and the whole experience was perfect in my opinion. Would definitely recommend to anyone looking to purchase a car in the Puyallup area. Thanks !

Auto Destination of Puyallup was amazing .

Auto Destination of Puyallup was amazing . Leo and Raf we're extremely Quick and accurate to get me on board filling all the paperwork and following back. They hooked me up with some deals and the whole experience was perfect in my opinion. Would definitely recommend to anyone looking to purchase a car in the Puyallup area. Thanks !

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Leo is amazing.

Leo is amazing. Found me the car of my dreams. Thank you so much for the attention to detail and listening to what I wanted, an all around fun experience. Not pushy, these guys just are awesome!! RAF, thank you for making the process easy, quick, and fun!!

Leo is amazing.

Leo is amazing. Found me the car of my dreams. Thank you so much for the attention to detail and listening to what I wanted, an all around fun experience. Not pushy, these guys just are awesome!! RAF, thank you for making the process easy, quick, and fun!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Definitely recommend

The staff there are amazing, they did not pressure me at all I came back 3 times before I bought my F150 the salesman leo and David took me on 3 test drives on different trucks and found the one I liked. They worked to find me a really good interest rate for my credit. Better than I thought I could the managers came out to meet me and let me know that they were working for me. They have a good selection of cars and trucks I sent my parents in after I bought mine and they went out and found them the car they were looking for. The team there is awesome thank you Leo,David and Sean

Definitely recommend

The staff there are amazing, they did not pressure me at all I came back 3 times before I bought my F150 the salesman leo and David took me on 3 test drives on different trucks and found the one I liked. They worked to find me a really good interest rate for my credit. Better than I thought I could the managers came out to meet me and let me know that they were working for me. They have a good selection of cars and trucks I sent my parents in after I bought mine and they went out and found them the car they were looking for. The team there is awesome thank you Leo,David and Sean

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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