Reviews
AutoBay was extremely honorable in my entire car buying experience. They were upfront about pricing, tried to make the deal as fair as possible, and when there was a transport hiccup not of their doing, made sure things went smoothly thereafter. I would absolutely buy from them again
AutoBay was extremely honorable in my entire car buying experience. They were upfront about pricing, tried to make the deal as fair as possible, and when there was a transport hiccup not of their doing, made sure things went smoothly thereafter. I would absolutely buy from them again
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
If I could leave a no star review, spoke with a gentleman on Monday tried to put a down payment on the vehicle said they don’t take down payments drove three hours to come pick it up and said somebody else put a down payment on it and that it’s not available..
If I could leave a no star review, spoke with a gentleman on Monday tried to put a down payment on the vehicle said they don’t take down payments drove three hours to come pick it up and said somebody else put a down payment on it and that it’s not available..
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
I had an exceptional experience buying from AutoBay online. As a first-time online car buyer, I was nervous about not seeing or driving the vehicle beforehand, but Simon and the AutoBay team were incredibly trustworthy and professional. They patiently answered all my questions by call and text, provided clear pricing, and ensured delivery with the car in excellent condition. Their transparency and customer-focused approach made the process much less stressful than I could’ve ever imagined (I would call myself a control freak). Highly recommend AutoBay for a reliable car-buying experience! Absolutely love this car!
I had an exceptional experience buying from AutoBay online. As a first-time online car buyer, I was nervous about not seeing or driving the vehicle beforehand, but Simon and the AutoBay team were incredibly trustworthy and professional. They patiently answered all my questions by call and text, provided clear pricing, and ensured delivery with the car in excellent condition. Their transparency and customer-focused approach made the process much less stressful than I could’ve ever imagined (I would call myself a control freak). Highly recommend AutoBay for a reliable car-buying experience! Absolutely love this car!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They don’t respond at all. I guess they don’t want to sell their cars
They don’t respond at all. I guess they don’t want to sell their cars
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Recently purchased a 2021 challenger Scat Pack and was very pleased with the car and the service! Scotti our sales rep was knowledgeable, professional, and friendly. We looked at a couple of similar cars and before test driving them knew the total prices for each, why they differed and the pros and cons of each car. The prices we were quoted was the final prices, nothing else was hidden! All the staff here were friendly and professional and the purchase was faster than i expected. Highly recommend this dealership to those looking for more than a car but a driving experience! The inventory is not only diverse but impressive and prices are generally lower than market average. But just as important, the staff there are awesome! Tom, with the blk on blk on blk scat pack!
Recently purchased a 2021 challenger Scat Pack and was very pleased with the car and the service! Scotti our sales rep was knowledgeable, professional, and friendly. We looked at a couple of similar cars and before test driving them knew the total prices for each, why they differed and the pros and cons of each car. The prices we were quoted was the final prices, nothing else was hidden! All the staff here were friendly and professional and the purchase was faster than i expected. Highly recommend this dealership to those looking for more than a car but a driving experience! The inventory is not only diverse but impressive and prices are generally lower than market average. But just as important, the staff there are awesome! Tom, with the blk on blk on blk scat pack!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sales department was quick to respond. Ended up not buying the car we were looking at here.
Sales department was quick to respond. Ended up not buying the car we were looking at here.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Stupid sales! They told me they were not earning money selling cars, but they got bonus from finance. They told me they wanted finance instead of cash so they can get incentives, and with finance they can lower the car price by 10k. So funny!
Stupid sales! They told me they were not earning money selling cars, but they got bonus from finance. They told me they wanted finance instead of cash so they can get incentives, and with finance they can lower the car price by 10k. So funny!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I recently purchased a 2016 BMW from AutoBay Burlington. The staff was outstanding in handling everything, from test drive to financing to all the paperwork. Special thanks to Scotti and Maurice.
I recently purchased a 2016 BMW from AutoBay Burlington. The staff was outstanding in handling everything, from test drive to financing to all the paperwork. Special thanks to Scotti and Maurice.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Had a great experience with those guys..car was shipped in great condition better than I hoped for..it’s hard to find dealers that carry nice stick shift cars and who are actual car enthusiasts..special thanks to Scotti for making it happen
Had a great experience with those guys..car was shipped in great condition better than I hoped for..it’s hard to find dealers that carry nice stick shift cars and who are actual car enthusiasts..special thanks to Scotti for making it happen
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The worst car buying experience I’ve ever had! 5 months waiting for title/tags!
The worst car buying experience I’ve ever had! 5 months waiting for title/tags!
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- 1.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase