Reviews
they always treat me right at morries chevy in onalaska. Best thing is the people! thanks to Weston for always great service!!
they always treat me right at morries chevy in onalaska. Best thing is the people! thanks to Weston for always great service!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Agreed to sale of car to sales rep first thing in the morning. Rep was working through the paperwork. 2 hrs. later get a call that vehicle was sold. I would think a dealership should honor their word but that wasn’t the case.
Agreed to sale of car to sales rep first thing in the morning. Rep was working through the paperwork. 2 hrs. later get a call that vehicle was sold. I would think a dealership should honor their word but that wasn’t the case.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
We appreciate your feedback, apologize for the inconvenience and missing the mark. We know it is not easy when a vehicle you have decided to purchase has also been decided minutes beforehand also to be purchased by someone else. When you find a unique value and the right vehicle for your budget and needs, it is not always easy to make a quick decision, someone may also have the exact thoughts. We will be using this as a learning opportunity to improve for all of our customers and sincerely apologize for missing the mark.-Dan Murphy, General Manager
All communication and confirmation to purchase was done by text or phone call as I am located over 2 hours from the dealership. The process was seamless. I arrived at the dealership and completed the purchase. The salesperson was very personable, thorough and conscientious of my situation. I would highly recommend this dealership to anyone I know and I will definitely use them again in the future.
All communication and confirmation to purchase was done by text or phone call as I am located over 2 hours from the dealership. The process was seamless. I arrived at the dealership and completed the purchase. The salesperson was very personable, thorough and conscientious of my situation. I would highly recommend this dealership to anyone I know and I will definitely use them again in the future.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
TERRIFIC! Glad we could earn your 5 stars, we appreciate your business, thank you!-Dan Murphy, General Manager
Pleasant experience friendly staff . Would recommend to family and friends. Great pricing and excellent customer service.
Pleasant experience friendly staff . Would recommend to family and friends. Great pricing and excellent customer service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
5 Stars..OUTSTANDING! Glad we could earn them! We appreciate your business, thank you!-Dan Murphy, General Manager
Weston in customer service is the best. Got me in and out in no time. I would highly recommend Weston for customer service issues. Very knowledgeable and gets things done.
Weston in customer service is the best. Got me in and out in no time. I would highly recommend Weston for customer service issues. Very knowledgeable and gets things done.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
TERRIFIC! Glad we could earn your 5 stars, we appreciate your business, thank you!-Dan Murphy, General Manager
excellent staff, especially Juanita and gm.Dan.they went above and beyond to satisfy me. also excellent service dept. on installing hitch.Highly recommend them
excellent staff, especially Juanita and gm.Dan.they went above and beyond to satisfy me. also excellent service dept. on installing hitch.Highly recommend them
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
TERRIFIC! Glad we could earn your 5 stars, we appreciate your business, thank you!-Dan Murphy, General Manager
Friendly, professional employees. Free coffee. Nice waiting room. Video of what they do. Text alerts.
Friendly, professional employees. Free coffee. Nice waiting room. Video of what they do. Text alerts.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
TERRIFIC! Glad we could earn your 5 stars, we appreciate your business, thank you!-Dan Murphy, General Manager
Was impressed with the dealership and the attention I received. Got better service than others I was at, especially being a single woman buying a vehicle.
Was impressed with the dealership and the attention I received. Got better service than others I was at, especially being a single woman buying a vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
TERRIFIC! Glad we could earn your 5 stars, we appreciate your business, thank you!-Dan Murphy, General Manager
Morrie's staff were fine, Ross explained what was going on with my vehicle and explain the options to fix it. I only complaint was when getting a ride from their courtesy shuttle, I had to wait nearly 40 minutes for someone to come pick me up to bring me back to the dealership. After 25 minutes of waiting, I called the dealership and found out that their driver was over half an hour away. At that point they did send someone to get me. My vehicle is fixed. I also feel like the cost of service for vehicles is outrageous. I feel like it's outrageous everywhere, not just at Morrie's.
Morrie's staff were fine, Ross explained what was going on with my vehicle and explain the options to fix it. I only complaint was when getting a ride from their courtesy shuttle, I had to wait nearly 40 minutes for someone to come pick me up to bring me back to the dealership. After 25 minutes of waiting, I called the dealership and found out that their driver was over half an hour away. At that point they did send someone to get me. My vehicle is fixed. I also feel like the cost of service for vehicles is outrageous. I feel like it's outrageous everywhere, not just at Morrie's.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for bringing this to my attention, the only way to improve, is to know! This will be used as a a training opportunity so we can improve for all of our customers. We also suggest keeping an eye on our website for Morrie's Onalaska Chevrolet, there may be applicable savings opportunities for you as well. Your business and feedback are both greatly appreciated, we apologize for missing the mark!-Dan Murphy, General Manager
Friendly staff. Treated with respect. All questions answered professionally. Salesperson took the time to show me how to use the app
Friendly staff. Treated with respect. All questions answered professionally. Salesperson took the time to show me how to use the app
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
TERRIFIC! Glad we could earn your 5 stars, we appreciate your business, thank you!-Dan Murphy, General Manager