Serra Cadillac of Traverse City

My experience with Michael Sova was A-1! I started working with him a year ago, inquiring on used Cadillacs. Test driving etc. I took a break from car shopping... And then.....the perfect Cadillac became available! A brand new 2022 XT5. I immediately signed on the dotted line and brought the beautiful vehicle home. Michael explained everything, got me a great price, and kept me updated continuously throughout the process. Then sat in the car with me to explain the features and hook me up with OnStar and Bluetooth connections. I recommend Michael for your new or used car shopping and purchasing.

Christie was awesome! So was the whole staff, from sales rep to Manger all the way to the final signing, overall it was a great experience and would definitely recommend.

Excellent customer service! Quick too! I will highly recommend Mark and Serra’s service dept to my friends and family. You can’t go wrong with this service department.

Jeneen was great to work with. She answered all of our questions and didn’t try to rush us into a decision as it was taking us some time to make up our minds. Her friendly personality and sense of humor put us at ease. She even stayed late in a pouring rain to help go over all the options in the car after the sale. We would definitely do business with her again.