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Darling's Ford

(103 reviews)

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(103 reviews)

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Darling’s Brunswick Ford is an outstanding dealership! I’ve switched from where I bought my F-150 to Darling’s for service because of their stellar reputation. They always treat me like I’m somebody special and they treat my truck because it is special. Darling’s Brunswick Ford is great always apprising me of my F-150’s needs.

Darling’s Brunswick Ford is an outstanding dealership! I’ve switched from where I bought my F-150 to Darling’s for service because of their stellar reputation. They always treat me like I’m somebody special and they treat my truck because it is special. Darling’s Brunswick Ford is great always apprising me of my F-150’s needs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I’ve taken my vehicle here for service several times one time was to have computer stuff reprogrammed that failed miserably. I had to bring it back to be reprogrammed which worked this time. I’ve also had to bring it back for the same window switch to be replaced three times and it is still not working as it should every time I’m in there standing at the service Connor, I am subjected to listen to the complaining xxxxxxxx and griping of technicians which I find very unprofessional

I’ve taken my vehicle here for service several times one time was to have computer stuff reprogrammed that failed miserably. I had to bring it back to be reprogrammed which worked this time. I’ve also had to bring it back for the same window switch to be replaced three times and it is still not working as it should every time I’m in there standing at the service Connor, I am subjected to listen to the complaining xxxxxxxx and griping of technicians which I find very unprofessional

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Service department helped me out of a jam (dead battery) on a Saturday. They were great!

Service department helped me out of a jam (dead battery) on a Saturday. They were great!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Darlings Ford was very quick and diagnosing the issue and fixed it without a problem.. They remained in touch with me throughout the day so that I knew exactly what the process was. It was very comforting.

Darlings Ford was very quick and diagnosing the issue and fixed it without a problem.. They remained in touch with me throughout the day so that I knew exactly what the process was. It was very comforting.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Great service, quick and thorough, you never feel nervous when you’re at Darling Ford.

Great service, quick and thorough, you never feel nervous when you’re at Darling Ford.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Very friendly and helpful. Feel like I was listened to. Professional and hardworking. My grand daughter liked the ice cream too. 😊

Very friendly and helpful. Feel like I was listened to. Professional and hardworking. My grand daughter liked the ice cream too. 😊

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Friendly, helpful, feeling listened to, professional, hardworking, and a granddaughter who enjoyed the ice cream is about as complete a visit as it gets! We are glad it all came together for your family. Thank you for choosing Darling's Brunswick Ford.

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Quick and easy, resolved another problem that came up that day also without a problem

Quick and easy, resolved another problem that came up that day also without a problem

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Quick, easy, and handling an unexpected problem that came up the same day without missing a beat is exactly the kind of flexible service we are proud to offer. Thank you for choosing Darling's Brunswick Ford.

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Geno Dietrich did a fantastic job of making this a smooth experience for both of us. I left the dealership knowing I had the right vehicle for a manageable price. Kevin the F&I explained every nuance of the financing in detail at my level, so I understood everything clearly.

Geno Dietrich did a fantastic job of making this a smooth experience for both of us. I left the dealership knowing I had the right vehicle for a manageable price. Kevin the F&I explained every nuance of the financing in detail at my level, so I understood everything clearly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Geno making the whole experience smooth and leaving you confident in your vehicle and your price is exactly what we want for every customer. Kevin explaining every detail of the financing clearly at your level is the kind of thoroughness that makes a real difference. We will make sure they both hear your kind words. Thank you for choosing Darling's Brunswick Ford.

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We had our vehicle towed to the dealership because it wouldn’t start. It turned out to be something simple, but the technicians did a thorough check to make sure our college student would be able to make his way back to school with a safe vehicle.

We had our vehicle towed to the dealership because it wouldn’t start. It turned out to be something simple, but the technicians did a thorough check to make sure our college student would be able to make his way back to school with a safe vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

A tow in, a thorough check to make sure everything was safe, and your college student back on the road to school is exactly the outcome every parent hopes for in that situation. We are glad the team came through. Thank you for choosing Darling's Brunswick Ford.

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Shaun Randall and the entire Darlings Ford team provide the best service. Recommend them highly!

Shaun Randall and the entire Darlings Ford team provide the best service. Recommend them highly!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Shaun and the entire team getting a strong recommendation is something we are truly proud of. We will make sure Shaun hears your kind words. Thank you for choosing Darling's Brunswick Ford.

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