Rt 6 Auto Sales

If I could give zero stars, I would. This has been the worst car-buying experience of my life. This dealership sold me a BMW on behalf of a friend. During the sale, the dealer emphasized that the vehicle had always been maintained by BMW dealerships and highlighted recent repairs, including brakes and rear suspension work. What wasn’t disclosed was that, just months before the sale, BMW had recommended significant repairs involving the engine computer (DDE) and temperature sensor, which the previous owner reportedly declined. I later confirmed this information directly with BMW of Orange County. After approximately 3,000 miles, the vehicle began experiencing serious overheating problems. I’ve since spent over $10,000 attempting to diagnose and repair it, and the problems remain unresolved. When I tried to resolve the situation, I was offered $2,000 despite the substantial expenses I’d already incurred. The dealer also downplayed BMW’s diagnosis, suggesting that dealerships don’t always know how to fix vehicles and sometimes recommend replacing computers unnecessarily. I’m now approximately $25,000 into a vehicle that I cannot reliably drive, with the possibility of even more serious engine damage. I purchased this vehicle believing I was getting a reliable, dealer-maintained car. Had I known about the prior diagnosis and declined repairs, I never would have purchased it. This has been an incredibly frustrating and expensive experience. I strongly recommend that anyone considering buying a vehicle here obtain a complete independent inspection and verify its service history directly with the servicing dealerships. I’m happy to share more details about my experience with anyone considering doing business here.

The owner of this dealership was very honest, patient and helpful. I recently purchased a vehicle here. The vehicle runs well and was a good price. After my purchase the owner was kind enough to drive me over to the registration office (after his business hours) as I did not have a car. During the course of the vehicle transaction and registration process I spent several hours with the owner and he is a genuinely nice guy. The owner certainly went above and beyond the call of normal customer service in my circumstance which is the inspiration for this review.