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Meet Brian Pratt

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Hyundai Sales Specialist
(244 reviews)

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Reviews

This was my second purchase.

This was my second purchase. I traded in my 23 Elantra and requested Brian Pratt to assist with the transaction. As per my last trade in, Brian was again exceptional and helpful in making the transaction go smoothly and in a timely manner..Thanks again Brian!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dealt with Brian on trading in a Genesis lease on a Santa

Dealt with Brian on trading in a Genesis lease on a Santa Cruz. Great insight into my needs and managed a good deal with no pressure. I recently worked with him on trading in the Santa Cruz on a new one. We didnt get together on a deal but the exchange was low pressure and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I have to say that the experience was a pleasure. Shane...

I have to say that the experience was a pleasure. Shane made me feel comfortable throughout the whole process of purchasing my new car. I feel he went beyond what I expected. And I love my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

If all your staff is as personable as Shane, you couldn’t ask for anything more. He truly knows all about customer service. And I would like to thank him for taking such good care of my needs.

DEALER BRIAN

Good DEALER very helpful i recommend it thank you very much. He helped me a lot regarding papers. If it wasn't for him i wouldn't have got in the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great salesman

Brian Pratt is wonderful. I like him because he is not pushy and gives his honest opinion. Knows how to match the right car for the buyer. I love my car. Mike Patton was also very good, explains everything clearly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Amazing customer service and very friendly staff

I’m 18 and know nothing about dealerships, the interest, APR, but Brian made sure to explain everything for me and I genuinely know I got the best deal I could have, and that means a lot considering a lot of people would take advantage of a confused 18 year old in this situation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Another great experience.

We leased a car three years ago and had a great experience. A few days ago we went back to figure out what to do with the expiring lease. Hyundai of New Port Richey did a great job explaining our options which helped us make a very informed decision. Because of this we bought a new car from them on the spot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very quick service.

Pamela was very helpful,knowing that I have to go to work .She is friendly,efficient person when doing her job.Technician workers performance was very good ,too.I will always be back there when I need,thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

To get a new car!

I was very pleased with the service I received from Brian Pratt. He was so helpful, concerned that I was comfortable throughout the entire process. He explained every step, I drove two different models and he was patient with me. I was empresses with the facility, very clean and everyone was friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great service, great service advisor Loliya

Scheduled service completed and my car was ready as promised... and the popcorn is good too! Service advisor Lily was very efficient . Love my Hyundai

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.