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EAG Ford Navasota

(77 reviews)
Visit EAG Ford Navasota
Sales hours: 9:00am to 5:00pm
Service hours: 9:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–6:00pm
Tuesday 8:00am–6:00pm 7:30am–6:00pm
Wednesday 8:00am–6:00pm 7:30am–6:00pm
Thursday 8:00am–6:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 9:00am–5:00pm
Sunday Closed Closed
New (866) 820-6109 (866) 820-6109
Used (866) 820-7789 (866) 820-7789
Service (866) 732-4408 (866) 732-4408

Reviews

(77 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of EAG Ford Navasota from DealerRater.

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Very friendly, explained what they were going to do,

Very friendly, explained what they were going to do, followed through, kept me posted as to the progress and completed while I waited,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Customer service was exceptional, Gerald Hernandez took

Customer service was exceptional, Gerald Hernandez took great care of the transaction . This is my go to Dealer for any new purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We bought a used 2016 F250.

We bought a used 2016 F250. After getting home, we found the tailgate latch does not work. When taking it back because the check engine light came on (they said they couldn't do anything because it had by then gone off, it's on and off), they brushed off the tailgate latch issue. They would not do anything about it. This is our first time to buy from this dealership and because of a minimum fix issue (tailgate latch) that they wouldn't address, it will be my last time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Good honest people dealing with other ford dealers glad I

Good honest people dealing with other ford dealers glad I called a talked to Jimmy Orlando

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Jared and his team made the buying process of my new F150

Jared and his team made the buying process of my new F150 painless. They have a friendly team and I would recommend them to my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hi Ken, Thank you for your business and your kind words. Jared and his team are awesome and true assets to our company. Again, we appreciate you choosing Elliott Team Ford and we are thrilled to count you as a member of the "Elliott Family"!

I was in a situation where I was unsatisfied with the new

I was in a situation where I was unsatisfied with the new vehicle I purchased from a different dealership, due to its small size. I came in from out of town to visit Gerald "Cuz" from Elliott Team Ford of Navasota because he was very professional and courteous through our on-line and text interactions. Cuz was able to get me into a new Ford Escape, which is way more comfortable than my previous vehicle, at an amazing deal! I would wholeheartedly recommend this dealership to anyone in the market for a new or used vehicle. There are no gimmicks, bait-and-switch tactics, or outrageous bogus dealer markups that have become commonplace at other dealerships. The entire atmosphere is relaxed, and the facility is brand new. I was expecting to spend the entire day at the dealership negotiating and completing finance paperwork, but they have an extremely efficient and state-of-the-art workflow that got me in and out very quickly. Everyone from the general manager, salespersons, finance manager, and service staff was very friendly. Way to go Elliott Team Ford of Navasota; keep it up!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Guselizondo, thank you for your business and your kind words. When it comes to salespeople, Cuz is one of the best there will ever be. He makes the process fun and as quick as possible, without sacrificing the quality and detail that you expect and deserve. We are so glad that we were able to help you find your perfect fit and we are thrilled to count you as a member of the "Elliott Family"! Enjoy your new Escape!

I love my new Bronco Sport!

I love my new Bronco Sport! Everything went smoothly with the process and it was a good experience. I never felt frustrated or pressured.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi wecantoo, thank you for your business and your kind words. Antonio does a great job of helping our clients find just the right vehicle and making sure all the details are handled. Again, we appreciate you choosing Elliott Team Ford and we are thrilled to count you as a member of the "Elliott Family"! Congrats on the new Bronco Sport!

I'm over 2 hours away from the dealership.

I'm over 2 hours away from the dealership. Saw a truck online that I wanted. Offered me a great deal on my trade and the price of the truck. Signed papers electronically and they delivered my new truck to my place of work. Easiest Deal I've ever done with an auto purchase. Highly Recommend. Erik was my salesperson. Give him a shout if you need a new vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi David, thank you for your business and your kind words. We know that it isn't always easy to get to the dealership, so we do our best to bring the dealership to you. As you found out, Erik excels at helping our clients and making the purchase smooth and easy. Again, we appreciate you choosing Elliott Team Ford and we are excited to count you as a member of the "Elliott Family"!

Easy, fast, considerate, knowledgeable, kind.

Easy, fast, considerate, knowledgeable, kind. I got exactly what I needed without spending all day in dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Dobyanski, thank you for your business and your kind words. We know that your time is valuable and we want to make sure that we don't waste any of it while still providing you with the quality you expect and deserve. Again, we appreciate you choosing Elliott Team Ford and we are thrilled to count you as a member of the "Elliott Family"!

Everything about Terrance and the team and Elliot Team

Everything about Terrance and the team and Elliot Team Ford was absolutely stellar. Can't recommend them enough.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Mark, thank you for your business and your kind words. Terrance is awesome and a true asset to our team. Again, we appreciate you choosing Elliott Team Ford and we are honored to count you as a member of the "Elliott Family"!