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EAG Ford Navasota

(77 reviews)
Visit EAG Ford Navasota
Sales hours: 9:00am to 5:00pm
Service hours: 9:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–6:00pm
Tuesday 8:00am–6:00pm 7:30am–6:00pm
Wednesday 8:00am–6:00pm 7:30am–6:00pm
Thursday 8:00am–6:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 9:00am–5:00pm
Sunday Closed Closed
New (866) 820-6109 (866) 820-6109
Used (866) 820-7789 (866) 820-7789
Service (866) 732-4408 (866) 732-4408

Reviews

(77 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of EAG Ford Navasota from DealerRater.

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Great experience with Elliott Team Ford.

Great experience with Elliott Team Ford. Everyone one listen to our needs and expectation, ending up with the deal right for me. Thanks Elliott Team Ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Pleasant buying experience with the dealership, no tricks

Pleasant buying experience with the dealership, no tricks or hard up-sell. Relaxed atmosphere and the sales person Jimmy had the car pulled up ready for my arrival. Jimmy pointed out any issues so I was not making a 200 plus mile wasted trip. The sales process was not dragged out, it moved right along so I could make the purchase and be on my way. Love small town dealerships.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi Terry, thank you for your business and for sharing your experience. As you found out, Jimmy is fantastic and he does a great job of making sure you know all about the vehicle you are interested in. As for the pace of the process, we know that your time is valuable and we don't want to waste any of it with unnecessary stuff or give you any "run around". Again, we appreciate you choosing Elliott Team Ford and we are honored to count you as a member of the "Elliott Family"!

The customer service from Kevin at Elliott Team Ford was

The customer service from Kevin at Elliott Team Ford was excellent. I appreciate all the time he took with me to assure that I understood all aspects of my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your business and your kind words. With all the technology on vehicles these days, we do our best to make sure that you are fully aware of them and how to use them so that you can benefit from the service that they provide. Again, we appreciate you choosing Elliott Team Ford and we are thrilled to count you as a member of the "Elliott Family"!

I drove in from 2 hours away to check out a vehicle,

I drove in from 2 hours away to check out a vehicle, naturally I fell in love and made the purchase that afternoon. This was such a smooth and easy buying process, I never felt pressured and they answered every question I had as a first time buyer. They didn't upsell me on things I didn't need and provided me numerous options that were clearly broken down to a level I was comfortable with. Everyone there was super friendly and I can't say enough good things about their team. After dealing with nightmare after nightmare dealerships, their team set the bar high and exceeded far beyond my expectations. I highly recommend making your next vehicle purchase from here!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Whitney, thank you for your business and your glowing review! Our crew at Elliott Team Ford does a fantastic job of taking care of our clients and making sure that every question is answered, without any pressure. Jimmy and Kevin are a virtual "dream team" when it comes to buying a vehicle, and definite assets for our company. Again, we appreciate you choosing Elliott Team Ford and we are thrilled to count you as a member of the "Elliott Family"!

Best buying experience I have ever had!

Best buying experience I have ever had! Kyle was so friendly and the rest of the team as well. Highly recommend Elliott Team Ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Shannon, Thank you for your business and your kind words. We agree with you 100% Kyle and the team are fantastic! They do a wonderful job helping our clients. Again, we appreciate you choosing Elliott Team Ford and we are thrilled to count you as a member of the "Elliott Family"!

They picked up my truck, did the works package and

They picked up my truck, did the works package and delivered it back to me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Janaa81, thank you for your business and for sharing your experience. Our Pickup and Delivery option is great for folks who want to keep their vehicles in great shape, but just don't have the time to get to the dealership. As you noted, we will come and pick up your vehicle, get the work done, and return it to you. It doesn't get much easier than that! Again, we appreciate you choosing Elliott Team Ford and we are honored to count you as a member of the "Elliott Family"!

Great service I am always very satisfied with the

Great service I am always very satisfied with the excellent service departments at Elliot Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Mdhavens, thank you for your business and your kind words. Our Service team, headed up by our Service Manager, Keith Johnson, is among the best in the industry. They take great care of our clients and keep them on the road safely. Again, we appreciate you choosing Elliott Team Ford and we are excited to count you as a member of the "Elliott Family"!

The service was great.

The service was great. Everyone was professional call questions were answered. The deal was met.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Michael, thank you for your business and your kind words. We have a great team in place that truly care about our clients. Again, we appreciate you choosing Elliott Team Ford and we are thrilled to count you as a member of the "Elliott Family"!

OVERALL EVPERIENCE WAS TOP NOTCH SALES AND FINANCE WAS

OVERALL EVPERIENCE WAS TOP NOTCH SALES AND FINANCE WAS GREAT TRUCK WAS CLEAN AND READY AS KYLE PROMISED

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Stan, thank you for your business and your kind words. We have a great team in place that truly cares about our clients. Mike, Kyle and the whole team are, as you put it, "top notch". Again, we appreciate you choosing Elliott Team Ford and we are thrilled to count you as a member of the "Elliott Family"!

I enjoyed the sincerity,knowledge and customer

I enjoyed the sincerity,knowledge and customer friendliness that the service team ,writers, showed us about taking care of our vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Ross, thank you for your business and your kind words. Our team works hard to provide amazing service to our clients and we love it when great folks, like yourself, take the time to share your experience. Again, we appreciate you choosing Elliott Team Ford and we are thrilled to count you as a member of the "Elliott Family"!