Drive Direct

My husband and I were in need of a reliable used car in our price range, with a comfortable payment, all while dealing with not so perfect credit. JD went above and beyond working with us to find the perfect car. He was patient, not at all pushy, and put us at ease in regards to dealing with our credit. We can't thank him enough, or finance, for helping us meet our goal. We will absolutely return in the future and plan to recommend JD and Drive Direct to our car shopping friends.

Avoid Drive Direct if you value honesty and professionalism. I initially spoke with Pierre Gambrell about a specific vehicle (Stock #KR204323, white Ford Fusion Hybrid, ~108k miles). He told me it was being inspected and gave me a ballpark of $9–10k. I asked to be notified when it was listed—he never followed up. After finding the listing myself, I called back and spoke with another salesperson. I confirmed the exact vehicle (stock number, color, mileage), and everything checked out. Later, Pierre reinserted himself into the deal, stating he had to handle it since he was my original contact. From that point on, he controlled the communication. Pierre then gave me an out-the-door price. I negotiated, and we reached a clear agreement. Based on that, I was preparing to move forward. Then came the switch. I was told the price was actually $1,600 higher due to a “mistake” quoting the wrong vehicle—despite the fact that I had identified and confirmed the exact car multiple times. The new price also included questionable add-ons presented as “standard,” which looked more like inflated charges than legitimate fees. This is not a simple mistake—this is a lack of transparency and accountability. It gets worse. I attempted to resolve the issue by contacting the manager, Drew Newman. Multiple calls, voicemails, and emails were ignored. No response. No attempt to make things right. That tells you everything about the leadership and standards at this dealership. If this is how they handle a basic price agreement before you even step in the door, imagine what happens once you’re sitting in the finance office. Do yourself a favor—take your business somewhere else.

It was nice doing business with Mr Nathan WEEKES. This man was so helpful and know how to encourage clients even when clients are pessimistic wrong him he will calm you down till you get what you really want. THANK YOU MR NATHAN WEEKES

I would just like to thank Nick for being personable, professional and easy to work with. I've purchased half a dozen cars over my life, and this was by far the smoothest. Everything was as discussed, and I was in and out in less than two hours, including the test drive. Integrity matters. Thank you Nick!

Great Service Thanks Nick Berg and Griffith. Easy to work with and had me in and out within two hours.

J.D. Dallas at DRIVE DIRECT is fantastic. I was in-and-out quickly with my new Chevy Equinox. He's very knowledgeable, helped with my insurance and with my rental return. Made it super easy. Highly recommend.

Nick Berg was great to work with. Very personable and negotiating was pain-free. I would recommend him to anybody looking to buy.

Nick was fantastic! I live 2 states away and was visiting Columbus and we were able to negotiate via email and setup a meeting via text for my trip out there. Once we arrived everything went smoothly and everyone was nice and friendly and it was a zero pressure experience. Despite living so far away (almost 8 hours driving) I will absolutely consider Nick and this company for future vehicles!

Un carro súper malo.. me lo vendieron súper dañado la peor compra que pude hacer supuestamente la tenía como una compañía muy buena pero vas bien quedé decepcionado.. a los 56 días la trasmisión se dañó después el trasfer goteaba aceite y nada bueno.. lo peor de lo peor jamás compraré otro carro ahí jamassss

Nick at Toyota Direct was great to work with. He was professional, knowledgeable, and made the entire process smooth and straightforward. He took the time to answer my questions and made sure everything was handled efficiently. I really appreciated his honesty and excellent customer service. Highly recommend working with Nick if you’re looking for a great experience.