Drive Direct

CJ isn’t a very good salesman! When I started asking questions about all the issues I seen on the pictures he just told me it wasn’t the right truck for me 😳 Jack was very nice. I highly recommend you don’t deal with CJ and ask for Jack. Watch out for vehicles that have issues! They’ll sell you junk if you don’t know what you’re doing. Take a mechanic with you if you do find something there!

Worst place to ever get a vehicle from a used 2021 Honda Accord lx we got haven't even made one full car payment and it's been in the shop four times now first time was literally not even 2 hours coming home from getting it caught them because all the lights came on which is a Christmas tree effect going to find out at first they thought I was a battery battery was bad replaced it No one good thing about that is they reimbursed us for getting the battery and everything second time. all the lights came back on come to find out it was a turbo wastegate thank God we got the extent warranty because if we didn't we would have had to pay $3,000 and we had a still pay $500 that was third time because it had to go back to a actual dealership Honda or Toyota deep and let them do it and now look out of it 4 days away from having it for a month and it's back in the shop for the samething. Don't waste your time and money at this place It is not worth it. They will not even acknowledge it They said well looks like they didn't fix it correctly once they fix it sell it or traded it Don't waste your time or money on this place.

Worst place to ever get a vehicle from a used 2021 Honda Accord lx we got haven't even made one full car payment and it's been in the shop four times now first time was literally not even 2 hours coming home from getting it caught them because all the lights came on which is a Christmas tree effect going to find out at first they thought I was a battery battery was bad replaced it No one good thing about that is they reimbursed us for getting the battery and everything second time. all the lights came back on come to find out it was a turbo wastegate thank God we got the extent warranty because if we didn't we would have had to pay $3,000 and we had a still pay $500 that was third time because it had to go back to a actual dealership Honda or Toyota deep and let them do it and now look out of it 4 days away from having it for a month and it's back in the shop for the samething. Don't waste your time and money at this place It is not worth it. They will not even acknowledge it They said well looks like they didn't fix it correctly once they fix it sell it or traded it Don't waste your time or money on this place.

I just purchased a 2014 Ford F150 FX4 and I had JD as my salesman. JD was awesome! He went above and beyond helping me out. I ended up having an issue with the truck when I was test driving it, the starter went out, and he made sure that it got fixed and was fixed properly. He even had a few other small things that I noticed fixed. JD kept in touch with me everyday and kept me updated on everything that was happening. He even busted his butt at getting me as close as he possibly could to the monthly payment that I was trying to get. if you're in the market for a vehicle, I highly recommend Drive Direct and I highly highly recommend having JD as your salesman!

Sold me a car with contaminated black death ac unit. I've had to drive my small children with no ac or heat working properly because I didn't by these con artist's warranty. They lied about previous sales of car falling through and how i got a great deal, not mentioning the defect. I've had this car for 8 months, what a nightmare its been

Thanks to JD Dallas for helping me in getting my new vehicle and making the process as smooth and as quick as possible.

Updated 06/27/2026: after I posted negative reviews across every platform possible, the salesman reached out to me 06/20/2026 & invited me to drop off my vehicle at 9:00am on 06/25/2026, to let them have the vehicle all day to fix the radio they installed on 04/01/2026. I texted the salesman when I was 25 minutes away & he advised me to leave the key with the receptionist. When I arrived at the dealership, I bypassed the receptionist & went to the financing department to request a copy of the "We Owe" document that outlines the details of the radio. At that time, I also requested a loaner car, or complementary rideshare arrangements so that I could go home while they fix my vehicle; I live 61 miles away from the dealership. He refused to provide me a copy of the "We Owe" document, declined my request for transportation home, & circled me back to my salesman on the matter of the radio. I waited in the lobby for 3 hours before the radio guy showed up at noon. I showed everybody (finance, salesman, & radio guy) a 2nd opinion/written estimate that I obtained the day before, that proves the aftermarket radio is incompatible, it lists the exact factory OEM part number required & estimated labor at 30 minutes for a total of over $1150. The aftermarket radio is shooting error messages bc my trim package does NOT have navigation or a camera for the right turn signal. It requires radio w/o touchscreen bc a radio w/touchscreen conflicts w/my original backup camera screen. Radio guy told me that Honda no longer makes a factory radio for a 2016 Honda CRV, that's why they installed the aftermarket radio & he showed me the cost of the radio was $115, but my original financing rep from 03/27 told me it was going to be a $1000 radio (which aligns with my 2nd opinion/estimate). Radio guy cleared the "no signal, check connections" error message from the screen, told me the radio cancelled out some (but not all) steering wheel features (ie the clock) & he sent me on my way. Since they still have not provided me with the "we owe" doc outlining the terms of the new radio, I had no choice in that moment but to accept this "fix" from the radio guy. Upon further investigation I discovered that they inflated my purchase price $582 for the radio w/o my knowledge or consent, robbing me of the opportunity to make informed decisions on whether to finance the ($115) radio (plus additional tax and compound interest), or facilitate the installation of a new radio myself. Had they simply not given me a car with error messages, or just fixed the errors when asked, instead of giving me the runaround for several weeks, deflecting responsibility for the radio while simultaneously withholding the contract that defines the details of the radio, then we wouldn't be here right now. The way their predatory practices are just standard ops - literally sickens me. Updated Review 06/18/2026: Do not buy here. Bought a vehicle from Drive Direct on Morse Rd on April 2. My purchase was explicitly contingent on them installing an aftermarket radio system. They agreed to do the installation, but delivered the vehicle with a severe electrical defect: whenever the right turn signal is engaged, the radio and central screen completely short out and display a "check connections" error. The service department told me to contact my salesman Nathan Weekes, but he refused to help; he tried to tell me to file a warranty claim and when I refused, he told me to deal with a "third-party radio guy" that they contract with. Now, the dealership is screening my phone calls, sales manager Drew Newman won’t take my calls, and the staff refuses to connect me to the General Manager. Completely deceptive practices and zero accountability for their own faulty installation. Buyer beware!

My husband and I were in need of a reliable used car in our price range, with a comfortable payment, all while dealing with not so perfect credit. JD went above and beyond working with us to find the perfect car. He was patient, not at all pushy, and put us at ease in regards to dealing with our credit. We can't thank him enough, or finance, for helping us meet our goal. We will absolutely return in the future and plan to recommend JD and Drive Direct to our car shopping friends.

Avoid Drive Direct if you value honesty and professionalism. I initially spoke with Pierre Gambrell about a specific vehicle (Stock #KR204323, white Ford Fusion Hybrid, ~108k miles). He told me it was being inspected and gave me a ballpark of $9–10k. I asked to be notified when it was listed—he never followed up. After finding the listing myself, I called back and spoke with another salesperson. I confirmed the exact vehicle (stock number, color, mileage), and everything checked out. Later, Pierre reinserted himself into the deal, stating he had to handle it since he was my original contact. From that point on, he controlled the communication. Pierre then gave me an out-the-door price. I negotiated, and we reached a clear agreement. Based on that, I was preparing to move forward. Then came the switch. I was told the price was actually $1,600 higher due to a “mistake” quoting the wrong vehicle—despite the fact that I had identified and confirmed the exact car multiple times. The new price also included questionable add-ons presented as “standard,” which looked more like inflated charges than legitimate fees. This is not a simple mistake—this is a lack of transparency and accountability. It gets worse. I attempted to resolve the issue by contacting the manager, Drew Newman. Multiple calls, voicemails, and emails were ignored. No response. No attempt to make things right. That tells you everything about the leadership and standards at this dealership. If this is how they handle a basic price agreement before you even step in the door, imagine what happens once you’re sitting in the finance office. Do yourself a favor—take your business somewhere else.

It was nice doing business with Mr Nathan WEEKES. This man was so helpful and know how to encourage clients even when clients are pessimistic wrong him he will calm you down till you get what you really want. THANK YOU MR NATHAN WEEKES