Reviews
Pedro was awesome! He kept us in tune with everything step that was being made. He let us explore the different options we could take when it came to purchasing the car we wanted. He was also just very down to earth and friendly. Demon was very nice as well. He made the closing process was very smooth and easy. Overall two thumbs up for these gentlemen.
Pedro was awesome! He kept us in tune with everything step that was being made. He let us explore the different options we could take when it came to purchasing the car we wanted. He was also just very down to earth and friendly. Demon was very nice as well. He made the closing process was very smooth and easy. Overall two thumbs up for these gentlemen.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Kept me informed. Notified me when service was being done and worked my warranty on battery
Kept me informed. Notified me when service was being done and worked my warranty on battery
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Clear communication is at the heart of how our service department operates. Knowing you felt informed throughout the process means a lot to us. Our team is pleased we could handle the battery warranty work on your Honda Ridgeline. Thank you for being part of the Pine Belt Honda family. We're grateful for your business and look forward to seeing you again!
Very helpful, explained thoroughly what was going on with my car. Jerome and the other lady was really nice
Very helpful, explained thoroughly what was going on with my car. Jerome and the other lady was really nice
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for letting us know! Enjoy your vehicle.
Unconcerned Brought my car in for an oil change. Oil change was completed. Was NOT offered to change 2 filters and was notified I needed rear brakes but was not offered to have those services completed during the visit. The filters and rear brakes needed immediate attention.
Unconcerned Brought my car in for an oil change. Oil change was completed. Was NOT offered to change 2 filters and was notified I needed rear brakes but was not offered to have those services completed during the visit. The filters and rear brakes needed immediate attention.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
The courtesy and willingness to help Friendly, courteous,, pet friendly, know the Honda auto and ability to make me feel valued as a customer ??
The courtesy and willingness to help Friendly, courteous,, pet friendly, know the Honda auto and ability to make me feel valued as a customer ??
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- 4.0
- Does recommend this dealer
- Came in for service or repair
Got the job done with quality work and did not wait too long. Coffee was old is only complaint.
Got the job done with quality work and did not wait too long. Coffee was old is only complaint.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad the service on your Honda Ridgeline was both thorough and timely. We apologize that our coffee selection was less than fresh and appreciate you bringing that to our attention. Thank you for being part of the Pine Belt Honda family. We're grateful for your business and look forward to seeing you again!
The man that checked me in was VERY nice. They got my vehicle ready before the promised time.
The man that checked me in was VERY nice. They got my vehicle ready before the promised time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Our service team is glad we could greet you warmly and have your Honda Pilot ready ahead of schedule. Knowing you appreciated our friendliness at check-in and timely work is truly rewarding. Thank you for being part of the Pine Belt Honda family. We're grateful for your business and look forward to seeing you again!
My daughter is actually the one that had the service done, but she feels the same way it took all day! There was no communication. No one told her it might take all day. She was stuck there and she had things she needed to do. If someone would’ve let her know she could’ve planned around it, but instead, she was sitting in the service lobby for roughly 6 hours. Communication is necessary.
My daughter is actually the one that had the service done, but she feels the same way it took all day! There was no communication. No one told her it might take all day. She was stuck there and she had things she needed to do. If someone would’ve let her know she could’ve planned around it, but instead, she was sitting in the service lobby for roughly 6 hours. Communication is necessary.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
We apologize that we did not communicate better with her throughout the day. We appreciate you bringing this to our attention, and we will be addressing this with our service team because keeping our customers informed is important to us.
It was a pleasant experience. The wait time wasn't as long as I expected. The staff was very friendly.
It was a pleasant experience. The wait time wasn't as long as I expected. The staff was very friendly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star review! We’re glad the service on your Civic Hybrid exceeded your expectations with a shorter wait and friendly care. Thank you for being part of the Pine Belt Honda family. We're grateful for your business and look forward to seeing you again!
I didn't take my car but my husband did . The worker left his pliers under my hood .
I didn't take my car but my husband did . The worker left his pliers under my hood .
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair