Reviews
My daughter is actually the one that had the service done, but she feels the same way it took all day! There was no communication. No one told her it might take all day. She was stuck there and she had things she needed to do. If someone would’ve let her know she could’ve planned around it, but instead, she was sitting in the service lobby for roughly 6 hours. Communication is necessary.
My daughter is actually the one that had the service done, but she feels the same way it took all day! There was no communication. No one told her it might take all day. She was stuck there and she had things she needed to do. If someone would’ve let her know she could’ve planned around it, but instead, she was sitting in the service lobby for roughly 6 hours. Communication is necessary.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
It was a pleasant experience. The wait time wasn't as long as I expected. The staff was very friendly.
It was a pleasant experience. The wait time wasn't as long as I expected. The staff was very friendly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star review! We’re glad the service on your Civic Hybrid exceeded your expectations with a shorter wait and friendly care. Thank you for being part of the Pine Belt Honda family. We're grateful for your business and look forward to seeing you again!
I didn't take my car but my husband did . The worker left his pliers under my hood .
I didn't take my car but my husband did . The worker left his pliers under my hood .
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Awesome service Great service like always Everyone great Always great service and everyone friendly Good
Awesome service Great service like always Everyone great Always great service and everyone friendly Good
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing our service on your HR-V continues to impress you is rewarding. Your kind words mean a lot to our service department. Thank you for being part of the Pine Belt Honda family. We're grateful for your business and look forward to seeing you again!
Excellent service! Great and friendly people! Timely service! Great customer service! I didn’t have an appointment, drove in at 11:30 am. Greeted by a gentleman name Dave great smile, just a wonderful experience!
Excellent service! Great and friendly people! Timely service! Great customer service! I didn’t have an appointment, drove in at 11:30 am. Greeted by a gentleman name Dave great smile, just a wonderful experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Our service team was pleased we could accommodate your walk-in visit and complete the service on your Honda CR-V Hybrid promptly. Knowing that you found our team friendly and the service timely means a lot to our service department. Thank you for being part of the Pine Belt Honda family. We're grateful for your business and look forward to seeing you again!
Tori and the staff were quick, informative, and provided excellent customer service. I even interacted with a female salesperson who was so kind and answered my questions and did not rush the conversation. I appreciate her efforts. I don’t mind coming somewhere where the customer service is top-tier.
Tori and the staff were quick, informative, and provided excellent customer service. I even interacted with a female salesperson who was so kind and answered my questions and did not rush the conversation. I appreciate her efforts. I don’t mind coming somewhere where the customer service is top-tier.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing you found our service team quick, informative, and attentive means a lot to our service department. Your kind words about our unrushed, thorough support are truly appreciated. We look forward to caring for your Honda Pilot again. Thank you for being part of the Pine Belt Honda family. We're grateful for your business and look forward to seeing you again!
Staff is always friendly. Chose to buy my new vehicle there after experiencing their service.
Staff is always friendly. Chose to buy my new vehicle there after experiencing their service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your praise of our friendly staff during the service on your Honda CR-V means a lot to our team. We’re grateful you trusted our service department and chose to purchase your new vehicle here. Thank you for being part of the Pine Belt Honda family. We're grateful for your business and look forward to seeing you again!
The team was diligent in resolving a problem other shops couldn't find or made worse. They were patient with my questions and provided me with a loaner car to use.
The team was diligent in resolving a problem other shops couldn't find or made worse. They were patient with my questions and provided me with a loaner car to use.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Our service team takes pride in thoroughly diagnosing your Honda CR-V and keeping you informed throughout the repair. Hearing that we resolved what other shops missed, answered your questions, and provided a loaner car to ease the process means a lot to us. Thank you for being part of the Pine Belt Honda family. We're grateful for your business and look forward to seeing you again!
Very polite and fast considering we did not have an appointment… Will definitely be back…
Very polite and fast considering we did not have an appointment… Will definitely be back…
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing we could serve you politely and swiftly without an appointment is rewarding. Your promise to return for service on your Honda CR-V means a great deal to our team. Thank you for being part of the Pine Belt Honda family. We're grateful for your business and look forward to seeing you again!
We are very pleased from sales rep and so forth. The vehicle was great and i loved it.
We are very pleased from sales rep and so forth. The vehicle was great and i loved it.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Knowing you’re pleased with your sales experience and that you love your used Toyota RAV4 is rewarding. Your five-star review and praise for our sales team mean a lot to us. Thank you for being part of the Pine Belt Honda family. We're grateful for your business and look forward to seeing you again!