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EchoPark Automotive Birmingham

(1,375 reviews)
Visit EchoPark Automotive Birmingham
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2017 state dealer award
View 6 awards
2017 state dealer award 2016 state dealer award 2015 state dealer award
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(205) 859-0033 (205) 859-0033

Reviews

(1,375 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of EchoPark Automotive Birmingham from DealerRater.

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This dealership on the inside was very dirty.

This dealership on the inside was very dirty. It felts like every chair had been touched with a crayon by a child. I felt dirty sitting in chairs in the waiting area. The car they showed me was filthy inside. The speedometer console of the car had dirt all over it. There were stains all over the headliner. Me not purchasing a car here had nothing to do with the Sales person I dealt with, it had everything to do with the car itself. Dirty, sounded horrible when I shifted into reverse immediately, no original car mats.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great customer service!

Great customer service! Keith was awesome! Everyone here is nice and very friendly! No pressure!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

As soon as I walked in the dealership, I felt welcome.

As soon as I walked in the dealership, I felt welcome. Good experience with Keith. Very professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The employees here are very sweet and actually look like

The employees here are very sweet and actually look like they love to help serve customers and will do everything they can to get you in a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Consumer response

The employees here are very sweet and actually look like they loved to help and serve customers. They will do everything they can to get you in a vehicle.

Very nice, respectful, and quick.

Very nice, respectful, and quick. Great people all around. They make sure you are taken care of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Keith was very helpful and easy to work with.

Keith was very helpful and easy to work with. Car very clean and beat expectations. Great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Ask for Prosper!

My salesman, Prosper was so helpful, friendly and went above and beyond to help my find the right vehicle. The staff and overall experience were welcoming and pleasant. I’d highly recommend asking for Prosper if you visit Echo Park Birmingham.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you! Your review is proof that our guests leave happier. We can’t wait to tell the team at EchoPark Automotive Birmingham they made your day.

Our experience at Echo with Keith was exactly as we

Our experience at Echo with Keith was exactly as we hoped. From the beginning he was open and personable, with zero "pushy" behavior or stress. This buying experience was the exact opposite of every other one we've had and we never want to go back! Thank you Keith and Echo Park for making everything so much easier.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Keith did a great job of helping me with trading in my

Keith did a great job of helping me with trading in my current vehicle and purchasing a newer vehicle. Very professional service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Johnathon was such a patient and understanding salesman.

Johnathon was such a patient and understanding salesman. He made sure i was satisfied with the car inside and out .. if you’re ever in the birmingham area looking for a car PLEASE swing by echopark of irondale and ask for Johnathon.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.