Reviews
If you take your vehicle to Casa Buick GMC for service, do yourself a favor and ask for Melissa M. She is an absolute rockstar of a service advisor! Dealing with vehicle maintenance can usually be a headache, but Melissa makes the entire process incredibly smooth and stress-free. She is highly professional, completely transparent about what needs to be done, and keeps you updated every step of the way so there are never any surprises. It is rare to find someone in service who is this trustworthy, knowledgeable, and genuinely invested in taking care of her customers. The service department at Casa Buick GMC is top-tier because of professionals like her. I won't hesitate to bring my vehicle back to Melissa for future maintenance. Highly recommended!
If you take your vehicle to Casa Buick GMC for service, do yourself a favor and ask for Melissa M. She is an absolute rockstar of a service advisor! Dealing with vehicle maintenance can usually be a headache, but Melissa makes the entire process incredibly smooth and stress-free. She is highly professional, completely transparent about what needs to be done, and keeps you updated every step of the way so there are never any surprises. It is rare to find someone in service who is this trustworthy, knowledgeable, and genuinely invested in taking care of her customers. The service department at Casa Buick GMC is top-tier because of professionals like her. I won't hesitate to bring my vehicle back to Melissa for future maintenance. Highly recommended!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Staff was very friendly and knowledgeable. Had no issues getting what we were looking for and made the process smooth and simple.
Staff was very friendly and knowledgeable. Had no issues getting what we were looking for and made the process smooth and simple.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone is always helpful and kind when i come to purchase a car. Thank you
Everyone is always helpful and kind when i come to purchase a car. Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fernando was amazing. He made me feel confident in my decision to buy my truck. Very personable and clear in his messaging and communication.
Fernando was amazing. He made me feel confident in my decision to buy my truck. Very personable and clear in his messaging and communication.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
The whole car buying process was easy and painless. Everyone was kind and very helpful.
The whole car buying process was easy and painless. Everyone was kind and very helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
My last two visits was bad, not happy with the service. Scratch my paint and Missing tire caps
My last two visits was bad, not happy with the service. Scratch my paint and Missing tire caps
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
The service requested was done quickly and effeciently. Melissa was very attentative and professional. I would reccommend the service center for anyone who needs something done.
The service requested was done quickly and effeciently. Melissa was very attentative and professional. I would reccommend the service center for anyone who needs something done.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Carlos was a great salesman. He helped me a lot during the process. I was able to get my truck within the same day. Excellent Service.
Carlos was a great salesman. He helped me a lot during the process. I was able to get my truck within the same day. Excellent Service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I brought my car in with a problem of the tire monitoring system. They were able to diagnose the problem and fix it in less than an hour. Everything was completed without any problems or delays. I always bring my car to Casa Buick GMC for all routine maintenance and repairs.
I brought my car in with a problem of the tire monitoring system. They were able to diagnose the problem and fix it in less than an hour. Everything was completed without any problems or delays. I always bring my car to Casa Buick GMC for all routine maintenance and repairs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The salesman had no business selling cars. He had no idea what he was doing or talking about. The bathroom was disgusting, and you have to walk to a second building to see the finance manager.
The salesman had no business selling cars. He had no idea what he was doing or talking about. The bathroom was disgusting, and you have to walk to a second building to see the finance manager.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase