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Chrysler Dodge Jeep RAM of Seminole County

(660 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:30am–3:00pm
Sunday 11:00am–6:00pm Closed
New (888) 881-4053 (888) 881-4053
Used (877) 421-7606 (877) 421-7606
Service (866) 273-8019 (866) 273-8019

Reviews

(660 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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My service rep Kelly was the best.

My service rep Kelly was the best. I will be back to service my car with her

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Nickolas York is a TERRIBLE service advisor and did the

Nickolas York is a TERRIBLE service advisor and did the absolute minimum to assist me for a part in order. I literally waited 6 months to receive it and that was only because I drove to the dealership and spoke to someone in the parts department. Part was received within 2 days of me doing this.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Roger, I am very sorry to hear you had a frustrating experience with Nickolas and a 6-month wait for your part. We will make sure to discuss this situation thoroughly to ensure it does not happen again. Thank you for your feedback, and please feel free to contact us at Chrysler Dodge Jeep Ram of Seminole County if you'd like to share anything else.

Mike the manager was amazing and the service team was

Mike the manager was amazing and the service team was great to very good team

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear that you had a great experience at our dealership! We work hard to provide the best customer service and it's great to hear that it shows.

I’ve had great experiences at your dealership.

I’ve had great experiences at your dealership. Came looking for a used Wrangler and ended up buying a new one! Melanie in Sales and Curtis in Service are truly exceptional!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to hear you drove away in a new Wrangler, and we’ll be sure to share your kudos with Melanie, Curtis and the whole crew here at Chrysler Dodge Jeep Ram of Seminole County! See you next time!

My advisor tyler did everything to help me and fix the

My advisor tyler did everything to help me and fix the problem in my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review us! Please let us know if there’s anything else that we can do for you in the future.

The service department is fast, courteous, and reliable.

The service department is fast, courteous, and reliable. Tyler is an AMAZING Service Adviser and very informative. I rarely leave the dealership with any unanswered questions or concerns. Highly recommend. Appreciate that they are willing to listen to all concerns and work efficiently to try to resolve them. Shuttle service is so appreciated. Robin is courteous and efficient. I feel well taken care of and she gets everyone where they need to go in a timely manner. In and out and always service with a smile!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Tyler and the team! We’re glad you felt taken care of and well-informed, every step of the way. We’ll share your praise with Robin, too!

Been going to them for service ever since they went above

Been going to them for service ever since they went above and beyond to help us resolve a water leaking issue. Went to several dealerships and this is the only one that took the time and energy to fix it right AND fight for us to get it covered by warranty. Not always the quickest place but do their best to take care of customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We are glad our team went above and beyond to help you with the water leaking issue. We appreciate your continued trust in us here at Chrysler Dodge Jeep Ram of Seminole County!

The service department here has been fast, courteous, and

The service department here has been fast, courteous, and helpful every time I have come in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon!

I have found Nicholas to be a great person to work with

I have found Nicholas to be a great person to work with in the service depy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear that you had a fantastic time at our dealership! Your satisfaction is our top priority and we're thrilled that we could meet your needs.

Did a great job on my sons jeep wrangler with new tires,

Did a great job on my sons jeep wrangler with new tires, oil, 4x4 service and fuel service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your glowing review! We are grateful for your kind words and are thrilled to have had the opportunity to serve you.