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Oxendale GMC

(25 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed

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Reviews

(25 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Awesome !! DEWEY WAS A DEAL MAKER..,we love our new Arcadia Denali, Thank you so much.

Awesome !! DEWEY WAS A DEAL MAKER..,we love our new Arcadia Denali, Thank you so much.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Oxendale GMC is an excellent dealership to have your work done on your Chevy and GMC. I needed to have my transfer case replaced. My warranty company took 5 weeks to get an inspector out to look at it only to be denied. I was able to pre-order the part so when the time came it would be there. They one we needed our vehicle and worked it in quickly and the repair was made before Christmas. Great Christmas present 🎁. I recommend Oxendale GMC for all your needs. I am positive you will have excellent service. What ever you do, do NOT buy a warranty from American Dream Auto Warranty. They will do everything to deny it

Oxendale GMC is an excellent dealership to have your work done on your Chevy and GMC. I needed to have my transfer case replaced. My warranty company took 5 weeks to get an inspector out to look at it only to be denied. I was able to pre-order the part so when the time came it would be there. They one we needed our vehicle and worked it in quickly and the repair was made before Christmas. Great Christmas present 🎁. I recommend Oxendale GMC for all your needs. I am positive you will have excellent service. What ever you do, do NOT buy a warranty from American Dream Auto Warranty. They will do everything to deny it

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent services I was comfortable and relaxed. I didn’t have any problems and I would recommend there services.

Excellent services I was comfortable and relaxed. I didn’t have any problems and I would recommend there services.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Brought in my older GMC to hopefully help troubleshoot a difficult electrical issue. Was a clear as could be in my explanation of problem as well as what was expected and yet "miscommunication" and what was asked for didn't happen. Wasted two full days and no better off than when I dropped it off despite making an appointment WELL in advance. So after 2.5 days at this dealership they managed SIX hours of actual work. Six. Not 2.5 days of service work - six hours. Unbelievable. Stopped by midway through third day, truck wasn't in a service bay, was sitting out in the parking lot. Was told "he was working on it" .....I suppose I don't understand how dealer service works - I assume that means your vehicle goes in and stays in until they find out what it needs. Nope. It means we work on your vehicle as we choose to work on it. Very unsatisfied.

Brought in my older GMC to hopefully help troubleshoot a difficult electrical issue. Was a clear as could be in my explanation of problem as well as what was expected and yet "miscommunication" and what was asked for didn't happen. Wasted two full days and no better off than when I dropped it off despite making an appointment WELL in advance. So after 2.5 days at this dealership they managed SIX hours of actual work. Six. Not 2.5 days of service work - six hours. Unbelievable. Stopped by midway through third day, truck wasn't in a service bay, was sitting out in the parking lot. Was told "he was working on it" .....I suppose I don't understand how dealer service works - I assume that means your vehicle goes in and stays in until they find out what it needs. Nope. It means we work on your vehicle as we choose to work on it. Very unsatisfied.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
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Helpful Fast and friendly. Staff is great and friendly. A lot of great vehicles to chose from.

Helpful Fast and friendly. Staff is great and friendly. A lot of great vehicles to chose from.

Rating breakdown (out of 5):
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Buying process
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Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealership h Was awesome very good customer service and communication, very help explaining very thing

Dealership h Was awesome very good customer service and communication, very help explaining very thing

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Thanks for your services

Consumer response

I referred to some more customer's for vehicle's

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Oxendale staff were helpful in assisting us in getting into a new vehicle due to our vehicle giving us issues.

Oxendale staff were helpful in assisting us in getting into a new vehicle due to our vehicle giving us issues.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Service department lady has a IRON MAIDEN TATTOO! And awesome service! And awesome techs! Yup!

Service department lady has a IRON MAIDEN TATTOO! And awesome service! And awesome techs! Yup!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Consumer response

Great job!

Consumer response

Great service

Consumer response

Great service

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Quick service quality work fair price pleasant people nice shop hi you’re be there

Quick service quality work fair price pleasant people nice shop hi you’re be there

Rating breakdown (out of 5):
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Buying process
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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They did a great job for us. We were on vacation and had cooking issues when we started to go back home. We stopped in and they were able to get us in. They were able to get us back on the road ina few hours. In the meantime, they gave us a shuttle so we could go get breakfast. I would highly recommend them to anyone who needs service or a new vehicle.

They did a great job for us. We were on vacation and had cooking issues when we started to go back home. We stopped in and they were able to get us in. They were able to get us back on the road ina few hours. In the meantime, they gave us a shuttle so we could go get breakfast. I would highly recommend them to anyone who needs service or a new vehicle.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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