Reviews
Overall over the years, I have had a positive experience
Overall over the years, I have had a positive experience with Stoller. However, the last few services have been inconsistent. Today, the service manager did not tell me about the wear on my rear tires. I read it on the report on line and he said it wasn’t a problem. In addition, he indicated that my car would be washed and it was not. I basically felt I paid &125 for nothing and we travel 15 miles to come to this dealership. If it wasn’t for our salesperson, Haron I would go to a dealership nearer to my home even though I have been a customer for years.
Overall over the years, I have had a positive experience
Overall over the years, I have had a positive experience with Stoller. However, the last few services have been inconsistent. Today, the service manager did not tell me about the wear on my rear tires. I read it on the report on line and he said it wasn’t a problem. In addition, he indicated that my car would be washed and it was not. I basically felt I paid &125 for nothing and we travel 15 miles to come to this dealership. If it wasn’t for our salesperson, Haron I would go to a dealership nearer to my home even though I have been a customer for years.
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- Buying process —
- Quality of repair —
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Andrea was very professional and knowledgeable.
Andrea was very professional and knowledgeable. She provided great customer service and support and assistance
Andrea was very professional and knowledgeable.
Andrea was very professional and knowledgeable. She provided great customer service and support and assistance
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We’re so glad you felt well taken care of by Andrea and the team! Thank you for choosing Stoler Lexus and for sharing your experience. We hope to assist you again in the future!
We had Mohamed as our salesman and he was excellent.
We had Mohamed as our salesman and he was excellent. He was very knowledgeable and patient. He took the time to explain everything about the car. I would highly recommend him to everyone looking for a car.
We had Mohamed as our salesman and he was excellent.
We had Mohamed as our salesman and he was excellent. He was very knowledgeable and patient. He took the time to explain everything about the car. I would highly recommend him to everyone looking for a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sandy, it's great to hear you had such a positive experience with Mohamed at Stoler Lexus. We’re sure he’ll be grateful for your recommendation. Safe travels!
Had an incredibly easy, honest, and professional visit at
Had an incredibly easy, honest, and professional visit at Stoler Lexus in Farmingdale. From the test drive to the purchase of my truck, Sam Rajab and Craig were patient, kind, and laid back throughout the entire process, something I can’t say for the other 5 dealerships I visited. Grateful for the time and attention to detail, and even more importantly the honesty and transparency. Would definitely use them again and I left with exactly what I wanted with the exact price I was looking to spend
Had an incredibly easy, honest, and professional visit at
Had an incredibly easy, honest, and professional visit at Stoler Lexus in Farmingdale. From the test drive to the purchase of my truck, Sam Rajab and Craig were patient, kind, and laid back throughout the entire process, something I can’t say for the other 5 dealerships I visited. Grateful for the time and attention to detail, and even more importantly the honesty and transparency. Would definitely use them again and I left with exactly what I wanted with the exact price I was looking to spend
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your fantastic feedback, Chris! We’re pleased Sam and Craig provided such a professional and enjoyable experience from start to finish. We hope you absolutely love your new truck. Enjoy the ride, Chris! - Stoler Lexus
Unethical.
Unethical. Went to purchase the vehicle that was in stock. Was told it would be at MSRP. Next day, when I went in with a vehicle for possible trade in, I was told there were offers and they wanted $10K over MSRP. It was still available In addition, financing through Stoler was required. Went to Lexus of Brooklyn...Excellent experience with immediate delivery.
Unethical.
Unethical. Went to purchase the vehicle that was in stock. Was told it would be at MSRP. Next day, when I went in with a vehicle for possible trade in, I was told there were offers and they wanted $10K over MSRP. It was still available In addition, financing through Stoler was required. Went to Lexus of Brooklyn...Excellent experience with immediate delivery.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Brian was extremely helpful with the leasing process and
Brian was extremely helpful with the leasing process and managed to snag us a great deal going into the new year!
Brian was extremely helpful with the leasing process and
Brian was extremely helpful with the leasing process and managed to snag us a great deal going into the new year!
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tenzin, thank you for sharing your experience with Brian and our team! We hope you are loving your new ride. Take care! -Stoler Lexus
Great dealership.
Great dealership. Tom Sweeney made it happen quickly and easily and no fuss. I recommend Tom and Stoler to everyone.
Great dealership.
Great dealership. Tom Sweeney made it happen quickly and easily and no fuss. I recommend Tom and Stoler to everyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Kevin, thank you for the glowing review! We’re glad Tom made your experience at Stoler Lexus straightforward and smooth. We look forward to seeing you next time!
I went in for service on my 2021 Lexus RX 350 and while I
I went in for service on my 2021 Lexus RX 350 and while I was waiting, I walked the floor to look at the 2026 RX 350 Hybrid. I was impressed by the new redesign and by the mileage that was more than double the mpg I got with my 2021 when I encountered Ali Kazmi - Lexus Sales & Leasing Consultant. We struck up a conversation and he offered to provide me with a very good trade in allowance along with transferring my existing service visits over to a new RX 350 Hybrid. The deal was made and now my family has their fourth vehicle purchased from Stoler Lexus over these past 10 years. The sales process presented by Ali and the service we received from Stoler Lexus over these years has been great!
I went in for service on my 2021 Lexus RX 350 and while I
I went in for service on my 2021 Lexus RX 350 and while I was waiting, I walked the floor to look at the 2026 RX 350 Hybrid. I was impressed by the new redesign and by the mileage that was more than double the mpg I got with my 2021 when I encountered Ali Kazmi - Lexus Sales & Leasing Consultant. We struck up a conversation and he offered to provide me with a very good trade in allowance along with transferring my existing service visits over to a new RX 350 Hybrid. The deal was made and now my family has their fourth vehicle purchased from Stoler Lexus over these past 10 years. The sales process presented by Ali and the service we received from Stoler Lexus over these years has been great!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kathy, thank you for sharing your experience with Ali and our team! Our service department is always here to help with any future needs. Congratulations on your 2026 Lexus RX 350 Hybrid, we hope you are enjoying it!
Absolute worst phone experience ever!
Absolute worst phone experience ever! I wanted to call and pay my bill and it was like talking to a AI machine , condecending and non helpfull at all !!
Absolute worst phone experience ever!
Absolute worst phone experience ever! I wanted to call and pay my bill and it was like talking to a AI machine , condecending and non helpfull at all !!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Just a great dealer ship and the people are too and great
Just a great dealer ship and the people are too and great service also all around
Just a great dealer ship and the people are too and great
Just a great dealer ship and the people are too and great service also all around
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing, Tony! We appreciate your business here at Stoler Lexus.