Reviews
Quick response, Quick to get my vehicle from out of state.
They were very responsive- responded to emails often within minutes. The car I wanted was in Ohio not Michigan, and they were able to get it the same day and deliver it to my desired location the next morning. I am not very close to Ann Arbor. The salesperson took his time to show me how to use some of the features when he dropped off the car. They sent delicious bakery cookies to my home... I want more! Great customer experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Whitney, thanks for the feedback! We’re glad you had a great experience with us! Looking forward to your next visit!
Awesome experience
Curt was great to work with and did a remarkable job getting me into a car I really appreciate the work he and the team did
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with Curt!
above and beyond
Everyone we dealt with, especially Curt, went above and beyond to help us lease a new car. His enthusiasm for his work is clear and made the process enjoyable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the feedback! We’re glad you had a great experience with us! Looking forward to your next visit!
Great experience
Great experience working with Mr. Gary. He got me in a brand new Chevy Trax. I would recommend to any friends and family. 10 out of 10
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with us!
curtis berjeski
I went into this dealership to take a look at, and drive a vehicle I was interested in..After the test drive Mr Berjeski asked " how did you like the car?" I told him I was interested. And what this gentleman did was absolutely outstanding. Very polite knowledgeable and did not make a hard sale pitch. I will definitely go back to see him if I need to buy a new car..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks! It's great to hear you had a positive experience with us! We hope to have the pleasure of serving you again soon!
Service
Excellent customer service! Had a service issue and they took care of it. Dwayne was awesome!! Felt like my business was really appreciated! I would highly recommend to anyone!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience. We look forward to serving you again!
2018 Equinox
We just purchased our second Equinox from Salesperson Eric Gilliam. He is the best at providing information and the right car and deal by listening to you as the customer, and going beyond your expectations. His low-key manner is appreciated after multiple bad experiences at 2 other Chevy dealerships. THEN, We came in with approvals for loans from our banks, but Eric thought they could help us more with even better financing. Eric introduced us to Brad Overly. Brad was so helpful and found us a better deal and did not manipulate us or make us feel guilty if we didn't purchase extra products. He was so friendly and helped us save money with our loan. Thank you to Eric, Brad, and Suburban Ann Arbor. You sure keep us coming back! We will continue to recommend Eric, Brad, and Suburban.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience and your new 2018 Chevy Equinox. We look forward to serving you again!
Mike Burns is the BEST
Mike really cares about his customers needs. I've bought several vehicles from him and he has always made sure to do his best at finding the car I want for a really reasonable price. He is very friendly and makes sure to keep you informed the whole process of searching for and buying the vehicle. Five stars to you Mike I LOVE MY SRX !!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience and your new Cadillac SRX. We look forward to serving you again!
Body Work
Great Service. Very kind folks. Quality work . The folks at the dealerships care about the customer. I have gone many times and always been satisfied with service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the positive review! We hope to serve you again!
Buying a Bolt
I had a surprisingly pleasant experience purchasing a Chevrolet Bolt for my son with able assistance provided by sales expert Gagik Vantanyan and finance director Brad Overly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
